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  • SIZES: UK Single, UK Small Double, UK Double, UK King Size, UK Super King Size
  • DIMENSIONS: 90 x 190 x 25 cm - 180 x 200 x 25 cm
  • WEIGHT: 15.6 - 40 kg
  • MATERIALS: Polyester, polypropylene, elastane, polyfoam, memory foam
  • FIRMNESS SCALE RATING: Medium-firm (6)
  • LAYERS: 3 - 5
  • MATTRESS TYPE: Memory foam

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Emma Original Mattress Review

Is it time to buy a new mattress for you or your family? If that’s the case, you should take a look at this honest Emma mattress review to determine if it’s the right fit for your needs.

Emma Original Mattress Review

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  • SIZES: UK Single, UK Small Double, UK Double, UK King Size, UK Super King Size
  • DIMENSIONS: 90 x 190 x 25 cm - 180 x 200 x 25 cm
  • WEIGHT: 15.6 - 40 kg
  • MATERIALS: Polyester, polypropylene, elastane, polyfoam, memory foam
  • FIRMNESS SCALE RATING: Medium-firm (6)
  • LAYERS: 3 - 5
  • MATTRESS TYPE: Memory foam

Best For

Side sleepers


  • Great for side sleepers
  • Suitable for back sleepers
  • An excellent option for hot sleepers
  • Great for light sleepers


  • Too soft for front sleepers
  • Not suitable for couples
  • Not good for heavier people

The Emma mattress provides you with a comfortable, well-supported night’s sleep while being budget-friendly. With great features and a lot of praises, let’s see how well this mattress performs. So, in this Emma mattress review, there are many topics that we will cover about the UK’s most-awarded mattress, from firmness, materials, to its motion isolation.

We will cover the following topics in this review:


  • About Emma
  • Emma Types of Mattresses
  • Emma Mattress Performance
  • Sizes and Pricing
  • Purchase and Delivery Process
  • Customer Support
  • Emma Mattress Competitors
  • Customer Reviews

About Emma Mattress

The Emma mattress company was created in 2015 in Frankfurt, Germany. The award-winning company for the “Best Mattress UK 2021” currently covers 26 countries across three continents, with product ideas and development based on thorough research. Emma makes four products at the moment – Emma pillows, beddings, bed frames, and two kinds of mattresses.

The Emma Original mattress is the second version as Emma reintroduced its first mattress, the Emma Hybrid, in early 2020. The Emma Hybrid mattress has the same award-winning design as the original, but with a spring layer for more bounce.

Emma Mattress | CyberCrew

Types of Emma Mattresses

There are currently two types of Emma mattresses – the Emma original and Emma Premium mattress. In this Emma mattress review, we are going to examine the Emma Original mattress.

Emma Original Construction

The Emma Original mattress is a medium-firm type, with a firmness rating of about 6 on a scale from 1 to 10. Thus, this mattress is rated slightly on the firmer side of the typical range, which many sleepers like.

The Emma mattress cover allows air movement to keep the sleeping surface cool. Polyester and elastane are the primary materials used in this mattress cover. If you want to remove the cover, you can freely take the cover off and wash it in the washing machine as usual.

When it comes to the Emma mattress foam layers, the first one is the comfort system. The Emma comfort layer system is 1.5 inches of Airgocell polyfoam that is made to relieve pressure spots and conform to the contour of the sleeper’s body.

In addition, its open-cell construction provides sufficient airflow to help in thermal management. After the first layer, a 2-inch layer of memory foam shapes even more deeply to relieve pressure.

The support core layer is the last in the Original mattress. This layer strengthens the mattress’s surface and prevents sinkage thanks to its 8-inch polyfoam build. In addition, the material’s holes and dents are meant to support the lower back and maintain spinal alignment.

So, even if the shoulders fall into the mattress, the mattress will still hold the hips. As a result, the Emma mattress is suitable for any bed frame or even for use on the floor.

Unlike some of its competitors, the Emma Original has grips on the sides, making it simpler to manoeuvre. Although it isn’t a mattress that has to be turned or flipped, the grips are helpful during the first setup.

Emma Original Construction | CyberCrew

Emma Mattress Firmness

Although some people prefer a firmer mattress over a soft one, it is a subjective matter at the end of the day. Mattress firmness is one of the crucial elements to consider when determining how comfortable a mattress will feel. Your chosen mattress firmness will be impacted by various factors, including your body shape.

Experts generally assign mattresses an approximate grade on a scale from one to ten, with ten being the hardest due to subjectivity. However, most sleepers prefer a moderately firm mattress (around 6.5 out of 10) over a soft one. That is firm enough to give good support while being soft enough to alleviate pressure spots.

When lying down on the Emma memory foam mattress, most sleepers will first notice the bouncy foam on top before feeling the memory foam layer underneath. Essentially, the mattress has a luxurious feel, scoring a 6 out of 10 on the firmness scale.

Emma Original Mattress Performance

This Emma mattress review will also cover the following essential performance aspects: motion isolation, edge support, temperature regulation, and more.

Motion Isolation

A bed with strong motion isolation prevents movement in one section of the bed from spreading to other parts of the bed. If you share your bed with a spouse, a pet, or a child, this may be vital to you.

When it comes to the Emma memory foam mattress, like many foam mattresses, it does an excellent job of motion isolation. In addition, the foams in the Emma mattress have “point-elastic caving,” which indicates they will only react to pressure applied in the near region.

The memory foam layer, mainly, is crucial in preventing you from waking up due to your sleeping partner’s movements.

Edge Support

Depending on the mattress design, additional reinforcement around the edges may be needed to avoid the edges from collapsing when pressure is applied. Edge support is a typical problem with foam mattresses, and this is arguably Emma mattress’s main drawback.

If you sit on the edge of the Emma mattress, it might feel like the mattress is collapsing beneath you since there is no support around the edges. However, the collapsing sensation is mainly the case in the shoulder area because of the cut-out holes in the support layer.

Couples who share a bed should consider purchasing an Emma king size mattress or Emma super king size. So they can avoid feeling like they are slipping off the bed’s side.

Temperature Regulation

People who get warm while sleeping can understand the frustration of selecting a mattress that doesn’t intensify their issue. Foam mattresses, in particular, are known for trapping heat and limiting ventilation.

The Emma Original mattress is not as great in keeping your body temperature cool as some of its competitors due to memory foam in the comfort layers. However, the upper layer is made from breathable foam, and the cover material helps in thermal regulation. In addition, the base layer includes channels cut down the length, which helps distribute heat.

So many individuals who get hot while sleeping find the Emma mattress relatively cool and comfortable.

Pressure Relief

The Emma mattress, like many other all-foam versions, excels in pressure reduction. In addition, the comfort system’s layers adapt to the contour of the sleeper’s body.

The upper layer of polyfoam softens the surface and reduces pressure. Moreover, the memory foam layer shapes even more profoundly. It spreads the sleeper’s weight to relieve tension on the hips and shoulders.

The amount of pressure relief a person receives on the mattress is also influenced by their weight and preferred sleeping position. For example, the Emma Original mattress may be a better option for side sleepers and anyone under 60 kg because of its medium-firm texture.

Comfort and Movement

As one of the top-rated mattresses, the Emma mattress is pretty easy to move on compared to other all-foam mattresses. As a result, the majority of sleepers will be able to shift positions with ease. In addition, sleepers should not feel “stuck in the bed” since the top layer of polyfoam responds fast to pressure fluctuations.

Its layer of memory foam conforms more tightly to the sleeper’s body and may hold imprints for longer, although this should not limit mobility. The hard polyfoam core also restricts how deeply a person falls in, resulting in a balanced experience that falls between sleeping “on” and “in” the bed.

While the polyfoam top layer does not have a bouncy sensation, it reacts to pressure changes rapidly, making it simpler to move around the bed. Traction is also provided by the two-layer comfort system’s conforming.

Emma Mattress Comfort | CyberCrew


When foam mattresses are unpacked for the first time, they usually have a little off-gassing scent. If you air out the Emma mattress in a well-ventilated area, you may smell some of these odours. Still, they are not dangerous and should disappear entirely after a few days.

The Emma memory foam mattress is made out of CertiPUR-US® certified foams, ensuring that they are low in VOCs (Volatile Organic Compounds) and other harmful pollutants.

Sizes and Pricing


Emma Original mattress
Emma mattress sizes Emma mattress dimensions Emma mattress weight Emma mattress price
UK Single 90 x 190 x 25 cm 15.6 kg £269.40
UK Small Double 120 x 190 x 25 cm 20.8 kg £383.40
UK Double 135 x 190 x 25 cm 23.4 kg £419.40
UK King Size 150 x 200 x 25 cm 27.4 kg £479.40
UK Super King Size 180 x 200 x 25 cm 32.8 kg £539.40


Purchase and Delivery Process


In addition to the United Kingdom, the Emma Mattress is accessible in 26 other countries. The Mattress is available in the UK through the Emma official website, John Lewis & Partners, and other online shops.


All Emma mattresses purchased through the Emma official website are delivered to your home for free. Each Emma mattress is sent factory clean and vacuum-packed right to your front door from the warehouse.

The expected delivery time may differ, but you can see the official site for the most up-to-date estimations. After placing your order, you will receive a confirmation email. After that, you can change your delivery time to ensure you are home to collect your package.

If you cannot take over the package yourself, you can select a neighbour to do so on your behalf. When your mattress ships, you will get tracking information.

Sleep Trial

As one of the globally best mattress brands, Emma Sleep now comes with a 200-night trial period for you to try out at home. However, if you want to return the mattress, Emma requests that you test it for 3-4 weeks.

Let’s say that you have complaints about the Emma mattress and discover that the mattress isn’t a good fit for you. In that case, you can contact customer service to schedule a pick-up date. Emma will give you a complete return of your money.


The Emma mattress is backed by a 10-year guarantee covering flaws in materials and quality, including cover problems and cracks, dents, and other defects to the foam. Defective mattresses will be replaced at Emma’s judgment. Emma will coordinate for the removal of the old mattress and the delivery of the new one.

Customer Support

Emma is well-liked in Europe, where it has received several Consumer Testing honours. The firm operates on three continents and is rapidly expanding. Emma’ customer support team is usually perceived as polite and correct in resolving shipping and comfort issues. However, there are some complaints on Trustpilot suggesting that the company’s customer support is not being professional enough.

Emma Mattress Competitors

Emma mattress vs Simba

The Emma Original is a memory foam mattress made entirely of foam. On the other hand, the Emma Hybrid and Emma Premium are hybrid mattresses. Those are more like the Simba Hybrid in terms of structure.

Emma Original is better for people who like softer mattresses. At the same time, Simba is better for those who desire a firmer mattress. The Emma mattress is also excellent for back sleepers who’re not overweight or too tall.

Below is the comparison table for these mattresses:


Emma Original mattress Simba Hybrid mattress
Type Memory Foam Hybrid
Layers 3 4
Cover 100% polyester with handles and machine washable 100% polyester with handles – NOT machine washable
Firmness rating 6 5.8


Emma mattress vs Tempur

Emma is a newer bed-in-a-box brand that competes with Tempur. Tempur is the first memory foam mattress manufacturer from the US and has been making mattresses for decades. Emma produces two mattress lines, whereas Tempur produces four.

Both companies provide mattresses in various UK and EU sizes, with the UK Super King size being the biggest. Tempur, on the other hand, can create custom sizes upon request. However, Emma’s mattresses are significantly cheaper than Tempur mattresses.

Here is how the two mattresses compare:


Emma Original mattress Tempur mattress
Type Memory Foam Foam and Hybrid
Layers 3 4
Cover 100% polyester with handles and machine washable Zip-off cover and machine washable
Firmness rating 6 5


Emma mattress vs Eve

The Emma and Eve Mattresses are two of the best mattress companies on the market, featuring high-density foams that are incredibly durable. And they are both memory foam mattresses as well.

Both the Eve Original and the Emma Original are pretty cosy, and their compositions are relatively similar. However, the firmness level varies a bit, making these two mattresses ideal for various types of individuals.

Let’s see this comparison in the table below:


Emma Original mattress Eve Original mattress
Type Memory Foam Memory Foam
Layers 3 3
Cover 100% polyester with handles and machine washable Hypoallergenic cover with handles and machine washable
Firmness rating 6 6.5


Customer Reviews

Emma mattress scores high when we go through Emma mattress reviews. On Trustpilot, Emma has an outstanding 4.6 rating (rated as excellent) out of 22,274 reviews. Most of them are positive, but we must not forget that this is a score for every product from this company, not just for the Emma Original mattress.

Overall, this company gets excellent reviews on the internet and has won many awards for the best mattress.

Wrap Up

From our Emma mattress review, you can see that side sleepers can benefit the most. It is ideal for them due to the mattress’s distinctive zonal support channels. The Emma Original mattress is also an excellent choice for those who share a bed with a restless sleeping partner since it performs an excellent job of reducing motion transfer.

Although being a multinational corporation, we must give credit to Emma. This company strives to support local economies by manufacturing the mattresses in the countries where they are sold.


Is Emma mattress good for hot sleepers?

Yes, the Emma mattress is an excellent investment and a comfortable mattress. It should be an ideal fit for side sleepers, hot sleepers, and some back sleepers.

Are Emma mattresses any good?

Yes, many customers still believe that the Emma Original mattress is the most fantastic mattress available, even after more than a year of usage. It’s enjoyable, and it gives excellent support.

Is an Emma mattress worth it?

Yes, with its affordability and design, Emma Original is currently one of the best mattresses available in the UK.

Does the Emma mattress soften?

It’s unlikely. The memory foam is known for keeping its shape, and it’s pretty durable. In addition, you can also get an Emma mattress topper which gives you an additional height (4-9 cm), comfort and support.