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Cloudways Review

If you’re looking for a pay-as-you-go web hosting provider, then you should check out Cloudways. Over the years, the company has made a name for itself and provides reliable hosting with high uptime.

Cloudways Review

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  • CPU: 1 core processor
  • RAM: 10 GB RAM

Best For

Managed cloud-based hosting


  • Excellent customer support
  • Pay-as-you-go plans
  • Free three-day trial


  • No domain registration
  • No free email accounts

There are several kinds of hosting service providers out there, and each has its own pros and cons. Usually, you’ll be looking to sign up with a web host for a minimum of a few years which is a long commitment. Hence, it is important to be very careful before selecting a web host.

Cloudways is one of the many web hosting service providers. However, what makes it different is that it specialises in cloud-based web hosting and offers affordable pay-as-you-go plans.

  • What is Cloudways?
  • Main Features
  • Services and Hosting
  • Speed and Performance
  • Prices and Plans
  • Privacy and Registration Process
  • Cloudways Competitors
  • Cloudways Customer Reviews
  • Wrap Up
  • FAQ

What is Cloudways?

Cloudways was founded in 2009, and it has built a solid track record since then. The company’s headquarters are in Malta, Europe. Currently, Cloudways has more than 8000 users that are spread across more than 43 countries. It is a relatively small company with only around 30 employees. Nevertheless, it has launched more than 12,000 servers worldwide.

Cloudways is best known as a specialised cloud-hosting solutions provider. It offers pay-as-you-go plans rather than fixed plans to its users, making it easier to scale its services as a website grows.

Main Features


Cloudways does not offer cPanel or any other third-party control panel. However, since Cloudways sees itself as a platform-as-a-service company, it has built its own platform through which you can manage your website. This proprietary tool is quite intuitive and easy to use even though it is not as widely used as cPanel.



Cloudways offers a variety of value-added features, which makes it an excellent pick for website owners. Namely, it automatically backs up your website on its servers. You can also choose the frequency of the automatic backup, or you can do it manually.

Cloudways allows you to monitor the load on your traffic server. The information is presented as a graph for you to easily digest the information and gain some insight.

Furthermore, the company helps you handle short-term traffic surges. Namely, you can choose a pay-as-you-go plan which means that you only need to pay for server bandwidth that you actually use. That can be especially helpful if you’re running periodic ads for your website.


Site Builders

Cloudways offers a lot of choices when it comes to site builders. You can select a content management system (CMS) such as WordPress, Joomla, Drupal, PHP Stack, and so on.

WordPress is the most popular CMS globally, and using it to build your site is quite simple. You can create a server for your website in just a few minutes. Once you log in, you can select a theme, add images, tweak how your web pages appear, and so on.

Moreover, Cloudways offers managed WordPress services, which means you will get WordPress-specific security, automatic backups, and more.


Domain-Specific Email Addresses

Cloudways does not offer free domain-specific email addresses with any of its plans. You will need to pay extra for it. That is unlike most other web hosting service providers, which offer this service for free.



Cloudways provides excellent uptime for its websites. Uptime is important since if a website is down, web browsers will not be able to access it. Thankfully, Cloudways has you covered in this regard.


Cloudflare Integration

Cloudflare integration helps your website connect with servers in a fast, reliable, and secure manner. This integration is an essential part of the cloud-based web hosting service that Cloudways provides.


SSL Certificates

A website with an SSL certificate is significantly more secure than a website without one. Cloudways offers free SSL certificates for your website, making it safe for your customers and your website to interact.



Cloudways does not offer shared, VPS, or dedicated hosting. However, it does offer a variety of pay-as-you-go cloud-based servers.


Services and Hosting

Before you read about the services that Cloudways provides, you should know that this provider does not offer shared hosting, VPS hosting, and dedicated hosting services.

Cloud-based Hosting

Cloudways specialises in providing cloud-based servers and hosting solutions. Cloud-based hosting makes your website more secure and faster to access.

You have the option of choosing from five different cloud providers — Amazon Web Services, Google Cloud, Linode, Digital Ocean, and Vultr. 

Once you’ve selected a cloud provider, you can configure your server based on how many website visitors you anticipate. You can also configure your server manually by entering the required RAM, storage, processors, and more.


Email Hosting

Cloudways does not offer free email hosting services. This is an additional paid service, unlike most other web hosting providers that provide free email hosting. The cost of email hosting comes to around $1 (roughly £0.74) per month per email account.


Cloudways does not offer domain registration services. You will need to register your domain through a different registrar and then use Cloudways.



Cloudways offers several e-commerce tools through its app library. That includes the popular Prestashop and Magento platforms. You can use these tools to build an e-commerce portal within a day. Moreover, you do not need any coding experience since all of the tools are drag-and-drop.


Speed and Performance

The speed and performance of a website depend on the web host and are of utmost importance. In addition, they determine the experience visitors have when they access a website. 

Here is a breakdown of the performance you can expect from Cloudways.


Uptime is the amount of time during which a website is up and running and can be accessed by visitors. Cloudways delivers excellent uptime to its websites. Namely, test results show that a Cloudways hosted website did not go down at all in the course of two weeks, which is quite impressive.

Server Response Time

Server Response Time is the speed at which the website loads upon request from a visitor. It took around 5.7 seconds for a website hosted on Cloudways to connect, which is less than the average time. The exact time will depend on the plan and the amount of data on each individual web page. 

Performance Test

A website’s performance depends significantly on various factors such as the type of host, the plan used, and the type of website. Cloudways performed well and delivered solid results during a load test. The load test showed that a Cloudways-hosted website had a median load time of under a half-second.


Prices and Plans

Cloudways has an almost unique pay-as-you-go pricing system. It does not have specific plans for different types of users. Instead, it scales its services according to users’ requirements and charges them accordingly.

The most affordable plan offered by Cloudways is $12 per month (roughly £9.05). This amount gets you 1TB of monthly data transfers, 25 GB of storage, 1 GB of RAM, and a single-core processor.

That is quite adequate for basic websites with only a few web pages and not too much regular traffic.

The most expensive plan that you can get from Cloudways is enough to support even the most demanding e-commerce websites and publications with lots of traffic.

You can also sign up for a three-day trial run of its services without any cost and without even providing your credit card details.

Overall, the pricing of Cloudways is quite cost-efficient. That is because you only need to pay for what you actually use. Hence, its service works out to be more affordable than most service providers.


Registration Process

The registration process of Cloudways is quite quick and straightforward. Here are the basic steps:

  1. The first step is to provide details like identifying yourself and describing your needs. You can also enter any promotional code that you might have here. You will need to agree to its Privacy Policy and Terms and Conditions.
  2. The next step involves choosing the services that you want to avail. On this page, you’ll be prompted to select the CMS system (such as WordPress) that you want, and you will be asked to name your managed servers and managed apps.
  3. Next, you will need to choose the cloud host (such as Amazon Web Services or Google Cloud). Finally, you need to select the size of your server (for example, 2 GB). You can change this at any time.
  4. Finally, you will be able to start your website for free. Cloudways offers you a three-day free trial. You will not even need to provide your credit card details to avail of this offer.

Overall, it shouldn’t take you more than a few minutes to complete the registration process.

Cloudways Competitors

Web hosting is a crowded space, and there are several competitors that you can check out before selecting one that works for you. Here is a short comparison between Cloudways and its closest competitors.


Cloudways vs SiteGround

Cloudways server speeds are faster than SiteGround. Namely, Cloudways delivered an average TTFB of 159 ms, while SiteGround delivered an average TTFB of 1164 ms. So, it’s evident that Cloudways performed much better.

Furthermore, Cloudways has more than 25 data centres located worldwide, compared to the six that Siteground runs. That makes a significant difference in the type of service that Cloudways can provide to global users.


Cloudways vs Bluehost

Overall, Cloudways offers a more affordable service when compared to Bluehost. Even though Bluehost provides unlimited storage and unlimited bandwidth with some of its plans, the actual bandwidth and storage are limited according to its user agreements. However, with Cloudways, you know exactly what you’re getting for the price.


Cloudways vs Hostinger

Both Cloudways and Hostinger offer similar value-for-money. However, the main difference comes in the quality and variety of their features. Cloudways offers far more advanced tools such as one-click server cloning, auto-healing servers, and the CloudwaysBot, which provides analytics.


Customer Reviews

Cloudways has been praised across the board for the quality of its customer support. It offers 24/7 access to support executives who are both knowledgeable and friendly. As a result, you can get your questions answered and get help fixing any issues that you might be having.

Moreover, Cloudways is known for having excellent uptime. As mentioned earlier in this review, websites hosted by Cloudways hardly ever go down. That is a huge plus since any downtime will adversely affect your business.

Lastly, customers are fond of the speeds that Cloudways offers. Slower server speeds can significantly harm your website’s traffic and search rankings, which means good speeds are paramount.

Other aspects of Cloudways that users praise are its pay-as-you-go service, site-cloning, and support for several apps.

The main criticism levied against Cloudways is that it does not offer domain registration services and email accounts cost extra.

Wrap Up

Cloudways has a solid track record, and it has been around for a while. So, to conclude this Cloudways review, if you need a cloud-based web host, you can’t go wrong with this provider. Even though there are certain drawbacks, it scores well across most metrics.

While there are numerous web hosting options, Cloudways stands out as a specialist provider that focuses on cloud and managed services, and its customer support is worth a mention as well.


Is Cloudways good for WordPress?

Yes, Cloudways works well with WordPress. The company also provides managed WordPress hosting services.

Is Cloudways good for beginners?

Yes, Cloudways solutions are meant for first-time users. You will be guided through the process of building your first website. They also provide great customer support to help you through any issues.

Is Cloudways fast?

Yes, websites hosted by Cloudways deliver great server response times. In addition, their speeds are better than average.

How secure is Cloudways?

Any website hosted with Cloudways comes with a free SSL certificate. An SSL certificate makes a website much more secure. Further, Cloudways also provides free Cloudflare integration, making a website more secure.