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How to Delete a Wix Account? — Complete Guide + Alternatives

Are you looking for a guide on how to delete a Wix account? If Wix has served its purpose, and it’s time to let go — you’ve come to the right place.

In this blog post, we will walk you through the steps for deleting your Wix account. We’ll also talk about some of the reasons why you may want to delete your Wix account, as well as some of the best Wix alternatives.

So whether you’re thinking about cancelling your Wix subscription or are just curious about what else is out there, keep reading for all the details!

Reasons to Delete Your Wix Account

Wix is a web development platform that allows users to create websites and online stores. It’s one of the most popular website builders out there, and it has a ton of features and templates to choose from. However, Wix isn’t the only game in town — there are plenty of other website builders worth considering.

If you’ve had your fair share of fun with Wix and are considering moving on to a different and more powerful website builder — we don’t blame you. Although Wix is easy to use and offers a ton of technical support, it is limited in more ways than one.

The biggest problem users have with Wix is that it can be challenging to create a website that looks professional. Wix is a DIY platform, which means you have to create the website yourself. This can be a challenge for people who don’t have much experience with web design. Additionally, Wix’s templates are not always customisable, making it difficult to create a website that looks unique.

Wix doesn’t allow complete control over the site, which might be a deal-breaker for more experienced users. It’s also impossible to change the site’s template. And for those that are looking to create an online store, Wix is more limited with its e-commerce features than many other website builders on the market.

Whatever the reason, if you’re thinking about deleting your Wix account, here’s what you need to know.

How to Delete Your Wix Account? — Step-By-Step

Before closing your Wix account, you should know that you must cancel your Wix domain and your Premium Plan. Not only that, but you should wait for them to expire before closing your account completely.

Here are the four simple steps that will guarantee a successful account deletion.

Step One: Cancel Wix Subscription

Before we begin, you should log into your Wix account. Then, on your Wix dashboard, tap on your name in the top right corner of the screen.

From the drop-down menu, choose the Premium Subscriptions option. Here you will see all the subscriptions you are paying for. Next, click on the three little dots next to the subscription you want to delete, and you will see the Cancel Plan option.

A pop-up screen will appear, wanting confirmation. You’ll be asked about the reason behind the deletion decision, and after you provide one, click Cancel Now. Repeat this step as many times as you need to (make sure to delete all your Wix subscriptions).

Step Two: Move Your Sites to Trash

You should open the My Sites option on your dashboard for this next step. You will see the menu that gives you access to all of your sites, as well as the Site Actions.

Hover your mouse on the drop-down menu and click Move to Trash. Wix will once again pop up with a window, asking you to confirm the action. Do this by clicking Move to Trash once again.

Step Three: Remove or Transfer Your Domains

For this step, you need to go back to your dashboard and click on your name in the upper-right corner. Then, from the drop-down menu, choose Domains. This will take you to the domain management page.

If your domain is from a third party, simply select Remove from Wix. If, however, you bought a domain through Wix, you can choose to transfer it away from Wix. Once again, Wix will ask you to confirm your action. Click Remove Domain.

Now all that’s left to do is permanently delete your Wix account.

Step Four: Closing Your Account

For the last time, go back to your dashboard and click on your profile. Now, from the drop-down menu, choose Account Settings. Next, scroll down to the bottom until you see the Close your account option. Here you’ll see a description of the things you’ll need to do before closing your account. Finally, you’ll need to click on Learn More.

You’ll be redirected to an article where you need to scroll down until you see a section called To close your Wix account. Scroll down to the fourth step, and you will see the part “Click here to open the Close Your Wix Account window”. Go ahead and click on the hyperlink, like shown in the photo.

A new window will appear where Wix wants to know why you want to close your account. You can either choose one from the drop-down menu or leave feedback. Next, just enter your account password, check the box that states you understand closing your Wix account can’t be undone, and finally, click on Close Account.

Then, your last chance to back out will come with the pop-up window explaining that you are permanently deleting your account and you won’t be able to reopen it. If you are sure that you want to proceed, click Close My Account.

And just like that, you no longer have a Wix account. Now, what if you want to get a refund?

How to Get a Wix Refund?

When it comes to Wix’s refund policy, you can get a refund only during the 14-day trial period after purchasing a premium plan. You will get your money back approximately 20 days after your request.

If you want to ask for a refund after the trial period has expired, you can try sending Wix’s support team an email and explaining your situation. You never know; it might just work.

Best Wix Alternatives

Without a doubt, Wix is easier to use than many other web builders and content management systems. But, if you want to upgrade, here are some Wix alternatives worth considering.


Squarespace is a do-it-yourself website builder that allows users to create websites and online stores. It’s one of the most popular website builders out there, and it has a ton of features and templates to choose from. Squarespace has been around since 2004, and it has 3.79 million subscribers. The main idea behind it is that it’s a “code-free” solution that makes it possible to conduct and edit your website without going near CSS or HTML.

Compared to Wix, Squarespace has fewer features, but it tends to do a better job with the ones it has. It also offers a better template organisation, plus excellent e-commerce features. One downside is that Squarespace doesn’t offer a free plan.


Being one of the largest domain registrars globally, GoDaddy has over 20 million users and has been around since 1997. It’s best known for the professional service that it offers, including but not limited to website hosting, email marketing, and web design.

GoDaddy offers almost the same number of themes as Wix but more creative control. Compared to Wix, one of its biggest pros is the ability of the site to reformat your content any time you switch themes automatically. GoDaddy’s e-commerce capabilities aren’t the best, but using it ends up being very cost-effective.


WordPress is an open-source content management system that allows users to create websites and blogs. It’s one of the most popular CMS systems out there, and it has a massive community of developers and users. WordPress is suitable for people who want complete control over their website and don’t mind learning coding or design.

WordPress has the most extensive library of themes and plugins — over 9,500 themes and 59,000 plugins. So the customisation you’d get from using WordPress is unmatched.

Wrap Up

If you’re thinking about deleting your Wix account and want to stop using Wix services, it’s important to remember that there are plenty of other website builders out there worth considering. Squarespace, GoDaddy, and WordPress are all great alternatives to Wix, and each has its own strengths and weaknesses.

So before you decide to delete your Wix account, take some time to consider your options and find the best website builder for you. After doing so, just follow the simple steps on how to delete a Wix account that we’ve outlined for you, and you’re all set to continue your web building journey.


Can I pause my Wix website?

Yes, you can suspend your membership plan or package. This is achieved by going to the Subscriptions tab in your dashboard and selecting the purchased plan you want to suspend. Next, click Manage Subscriptions, and select Suspend Subscription. Finally, to verify, click Yes, Suspend.

How do I delete a site on Wix?

Once you’re logged into your Wix account, open your site’s dashboard. Go to Quick Actions, and click Move to Trash. In order to confirm the deletion of the site, click Move to Trash once again.

How do I get a refund from Wix?

Wix only offers refunds for the 14-day trial period of the premium plan. After the two weeks go by, you can’t get a refund.

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