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  • Free Users: 3
  • Free Locations: 2
  • Free Monthly Appointments: Unlimited
  • Free Appointment Types: Individual (2 free classes)
  • Mobile Apps: None
  • Free Payment Processing: PayPal (Stripe and Square upcoming paid Pro features)
  • Free External Calendar Support: One-way with Google, Outlook, Office365, Apple, MS Exchange (Two-way paid for)
  • Free Email and SMS Notifications: Email (SMS paid for)
  • Analytics: Google Analytics

minimum price:

Free

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Picktime Review

Hungry for a free online booking system, are you? Then treat yourself with this comprehensive Picktime review!

Picktime Review

minimum price:

Free

Visit Website
  • Free Users: 3
  • Free Locations: 2
  • Free Monthly Appointments: Unlimited
  • Free Appointment Types: Individual (2 free classes)
  • Mobile Apps: None
  • Free Payment Processing: PayPal (Stripe and Square upcoming paid Pro features)
  • Free External Calendar Support: One-way with Google, Outlook, Office365, Apple, MS Exchange (Two-way paid for)
  • Free Email and SMS Notifications: Email (SMS paid for)
  • Analytics: Google Analytics

Best For

Free third-party integrations

STRENGTHS

  • One booking link to share with all your clients
  • Instagram and Facebook-friendly
  • Various free integrations
  • No-show protection

WEAKNESSES

  • Automatic time zone adjustment not free
  • No file attachments to meeting emails

Many established brands operate in the online calendar app market for well over a decade. There are up-and-comers who are often swallowed by the big fish through acquisitions. And then there are the newcomers.

Ever heard of Picktime? There’s a good chance you have, though it’s young. The reason lies in the exceptional service it provides. If you’re on the lookout for an online scheduler that fits the needs of your business, big or small, check out what makes Picktime a good choice.

This Picktime review will inspect:

About Picktime 

Founded in 2017, this free appointment scheduling app Picktime allows businesses and consumers to schedule meetings, classes, appointments, and events with one another as well as with other businesses. The Picktime company is based in Austin, Texas. 

Picktime Pricing 

Picktime offers a generous free plan. It supports teams of up to three members in no more than two locations. As for the paid version, you can opt for either the Starter or the Pro plan. The prices depend on payment frequency.

  • Free — forever free
  • Starter — $9.99 (roughly £7) monthly or $99.90 (roughly £74) yearly
  • Pro — $19.99 (roughly £15) monthly or $199.90 (roughly £148) yearly

Picktime Features

Appointment Scheduling

Both Picktime’s Free and Starter plans allow for three users in two locations. With Pro, however, there can be 20 users, and meeting locations are unlimited in number. No matter the plan, each user gets one Picktime calendar.

Picktime’s terms for individual and group meetings are services and classes. What sets the Free plan apart from the paid tiers is the limited number of classes. Two is what you get for free. Services, luckily, remain unlimited to all users.

Suppose you found out that your appointment scheduling app fails to integrate with popular calendars like Google’s — it’d leave you mad. Rightly so. Well, Picktime protects your emotional wellbeing for free!

One-way calendar syncing with popular calendars (Apple, Google, Outlook, Office365, etc.) is featured within the Free tier. In practice, any of the events on your personal email calendar will reflect on your Picktime schedule, blocking off your business time slots.

Businesses agile in handling the inevitable rescheduled and cancelled appointments are healthy and prospering ones.

Picktime supports these with smooth drag-and-drop rescheduling and a chance to take deposits against potential no-shows. Users can even designate which hours are for booking and appointment editing, further preventing unpleasant surprises.

Invoicing, Billing, and Stock-Keeping

Glancing at the online scheduling app market leaves you thinking Picktime’s choice of payment processors is fair. Free users only get to use PayPal, while Stripe and Square are Starter and Pro features.

PayPal transactions are included in all plans, together with the possibility of invoicing and billing customers. The features Picktime will soon introduce — discounts, vouchers, courses and packages — should get your hopes up only if you’re aiming for the Pro plan. Not ideal.

As far as POS solutions go, you’re better off with Square and Fresha online schedulers. Picktime provides neither POS hardware nor accompanying software solutions. For cash transactions, though, you can track payments with the checkout feature.

What is possible with Picktime is keeping track of your resources. Free and Starter subscribers get to define and track the quantities of three distinct objects, while Pro users get 20.

Reminders and Notifications

Well-timed reminders and notifications for customers and the meeting hosts are essential features of any online appointment scheduler. Picktime provides these through email and SMS.

Email notifications are all you get for free. Meeting reminders through email and SMS, as well as SMS notifications, require the Starter plan. If you’re determined to cut down on no-shows and customers being late, cashing in is inevitable.

As for attaching documents to customer emails or sending automatic review requests post-appointment, neither are an option with Picktime.

Booking Forms

Businesses appreciate the freedom of specifying what info their customers should share when booking. This is what separates, say, private maths tutors from law consultants or medical practitioners.

Picktime provides a solution through intake forms. Everything you ask a prospective client is stored in a customer database. Should any recurring appointments take place, details of all previous meetings remain easily accessible.

Calendar Design, Integration, and Customisability

If there’s one thing I’d recommend Picktime for, then it’s its capacity for integration

Free users really get a lot here. Their Picktime calendar easily integrates with WordPress, Weebly and Wix sites. Not good enough? Then add Joomla, SquareSpace, and Drupal to the list. These platforms cover most blogging websites today.

Your booking widget can nest on all of these platforms, as well as Facebook. Though not officially stated, many users happily report Instagram is allowed, too.

As for the design, this appointment software is easy on the eye. It’s both recognisable and aesthetically pleasing. Admittedly, we’re stepping into the domain of personal impressions at this point, but I guess all Picktime reviews do.

Now, regarding emails sent to those who book through Picktime — these will have their recognisable visual identity if you’re a Pro subscriber. The most costly plan supports custom branding, and this really adds a professional touch.

Another thing only Pro users get is the chance to translate their online booking page to one of 20 different languages. Worth the subscription? You tell me.

Add-Ons

Companies like Zapier have come to develop the most versatile middleware solutions imaginable. This makes even the most basic appointment calendars worth considering, as long as they allow appropriate integrations.

With Picktime, Zapier integrations are actively underway. They’ll be available only to Pro users, though.

But don’t pass harsh judgement just yet.

Even the free version of Picktime provides a lot to users. When it comes to CRMs, you get to integrate the ever-growing Salesforce, Hubspot, Pipedrive, and Zoho.

Supported video conferencing tools include Google Meet, Zoom, Microsoft Teams, Skype, GoToMeeting, and Jitsi. It’s only for Jitsi that you don’t need a Starter plan.

Regarding email marketing services, you get to integrate Mailchimp. If you, on the other hand, already use Constant Contact, paying for at least a Starter subscription is a must. Lastly, Google Analytics integrates with Picktime easily and for free.

Platforms, Operation, and Performance

The best appointment scheduling software solutions are mostly web-based. Picktime follows suit. Come to think of it, it’s only Setmore that provides desktop clients.

With mobile appointment scheduling apps, it’s a different story. One is expected of a respectable and free online booking system, and this is where Picktime falls short. There are no scheduling apps, neither for entrepreneurs nor for their customers.

All the data you share with Picktime is automatically encrypted before being written to a server. The company uses Google servers.

Picktime Setup and User Experience

Here’s what you’ll do throughout the Picktime registration process:

 

1. Click the Signup or Get Started For Free button on picktime.com.Picktime Setup | CyberCrew2. Enter your full name and business email, then choose a strong password.

Picktime Setup | CyberCrew

3. Enter your login details.

Picktime Setup | CyberCrew

4. Enter the details of your business, such as its name, industry category (the options being medical, sports, education, legal etc.), country, time zone and preferred currency.

Picktime Setup | CyberCrew

5. Enter your business location details.

Picktime Setup | CyberCrew

Having clicked the Finish button, you’ll find the elaborate appointment scheduling platform loaded in your browser.

Picktime UI | CyberCrew

If there’s a meeting you’ve been waiting to transfer from your precious little notebook to the world wide web, now is the time! The process of adding an appointment will have you specify the following details:

  1. Meeting location
  2. Meeting date, time, and duration
  3. The frequency at which the meeting recurs (recurring appointments are not available to free users)
  4. The name of the team member conducting the meeting
  5. Possible booking notes.

Picktime Add Booking | CyberCrew

Blocking off time slots is as straightforward as booking and calls for pretty much the same info. Pricing is left out because Picktime understands your time off is priceless.

Picktime Time Blocker | CyberCrew

Picktime’s agents are available through the live chat if anything remains unclear.

Picktime Live Chat | CyberCrew

Picktime Customer Support

Marketing to potential clients is one thing. Helping those clients out once they’ve committed to your service is another. However, note that Picktime’s communication channels are limited to writing (which is not a bad thing, though).

The live chat assistance is exquisite. Agents get back with an answer to any of your questions, and waiting times are reasonable. It takes a little longer with email correspondence, naturally. All in all, you’ll always get thorough help.

If you have a DIY attitude or find the answer you need yourself, there’s the Help Centre. Dozens of video tutorials provide immediate instructions on how to add or edit an appointment, integrate Zoom, and much more.

If a video tutorial for your problem isn’t there, browse the Help Centre by category or simply search this huge knowledge base. A simple keyword crucial to your problem should get you to the right ‘How To’ post with highly informative step-by-step instructions.

Picktime vs Competitors

In case you missed out on our comprehensive guide to the best appointment scheduling apps on the market, here’s an excerpt. The following tables show how Picktime stands against other respectable online schedulers, with the most important features in mind.

Picktime vs Calendly

Picktime Calendly
Free users 3 1
Free locations 2 1
Free monthly appointments Unlimited Unlimited
Free appointment types Individual (2 free classes) No free group events
Mobile apps None Android, iOS
Free payment processing PayPal (Stripe and Square upcoming paid Pro features) None for free (PayPal and Stripe available)
Free external calendar support One-way with Google, Outlook, Office365, Apple, MS Exchange (Two-way paid for) One for free, two with Premium, six with Pro
Free email and SMS notifications Email (SMS paid for) Email (SMS paid for)
Analytics Google Analytics Google Analytics and Facebook Pixel with the Professional plan
Customer database Yes Yes
Intake forms Yes Yes (Invitee Questions)
Administration Invoicing, billing Only through Zapier
Inventory 3 resources for free No

Picktime vs Setmore

Picktime Setmore
Free users 3 4
Free locations 2 1 (with a possible workaround)
Free monthly appointments Unlimited Unlimited
Free appointment types Individual (2 free classes) Individual or class
Mobile apps None Android, iOS
Free payment processing PayPal (Stripe and Square upcoming paid Pro features) Square (PayPal and Stripe with Premium)
Free external calendar support One-way with Google, Outlook, Office365, Apple, MS Exchange (Two-way paid for) One-way with Office, Apple, Google (Two-way paid for)
Free email and SMS notifications Email (SMS paid for) 100 free email reminders per month (SMS paid for)
Analytics Google Analytics Google Analytics, Google Tag Manager
Customer database Yes Yes
Intake forms Yes No
Administration Invoicing, billing Invoicing, billing
Inventory 3 resources for free No

Picktime vs SimplyBook.me

Picktime SimplyBook.me
Free users 3 5
Free locations 2 Unlimited
Free monthly appointments Unlimited 50
Free appointment types Individual (2 free classes) Individual (Group booking is a custom feature)
Mobile apps None Android, iOS (customer apps for upper tiers)
Payment processing PayPal (Stripe and Square upcoming paid Pro features) Many payment gateways for UK customers
Free external calendar support One-way with Google, Outlook, Office365, Apple, MS Exchange (Two-way paid for) Two-way syncing is a custom feature
Free email and SMS notifications Email (SMS paid for) Emails (SMS paid for)
Analytics Google Analytics Custom feature
Customer database Yes Yes
Intake forms Yes Yes
Administration Invoicing, billing Invoicing, billing
Inventory 3 resources for free No

Picktime Customer Reviews

The best way to determine if an appointment scheduling platform is reputable or not is to consult sites like G2 and Capterra. My way to go about it boils down to checking for the most recent user comments and forming a general impression.

Why the most recent? Because software gets updated regularly. True, updates are usually not drastic in scope, but do you really want to know how someone felt about a 2017 version of any piece of modern software? That’s what I thought.

Picktime Customer Reviews | CyberCrew

So, back to user feedback. It’s good. There aren’t many comments, but the top ones are positive and, more importantly, realistic. 

Users confirm how pleasurable it is to consult Picktime staff when you hit a wall. They also find this scheduler easy to use. Many users reported that their routine had become much more simple through sharing meeting links or syncing their calendars with Picktime.

Picktime Customer Reviews | CyberCrew

Customers aren’t bitter when sharing their impressions, yet they do point out the hurdles in using Picktime. A few examples include payment methods not being supported in their country and a bit of a learning curve when starting out with this free scheduling app.

Picktime Customer Reviews | CyberCrew

 

Wrap Up

And that’s about all the info I’ve deemed worthy of a Picktime review. To add anything more about this free meeting scheduler would simply be a restatement. 

What I’d only like to suggest is to distinguish between the tools your business needs and those you could live without. You’ll then see how well this appointment calendar stands against others and be a step closer to choosing the one that’s perfect for you!

FAQ

Is Picktime completely free?

This depends on the scope and specificity of your operation. If you need more than three users and more than two meeting locations, you’ll have to buy a subscription to Picktime.

What is the most popular scheduling software?

You can count on Calendly, 10to8, Setmore, and SimplyBook.me earning a mention — from one top list of appointment scheduling apps to another. Picktime is picking up steam, too, though!

Is Picktime secure?

It’s safe to say that Picktime is safe. All the customer data is automatically encrypted before being written to disk, and Picktime uses Google servers.

How can I schedule an appointment for free?

Signing up with Picktime for free is one good way to go about it. There are other free booking apps out there, as well. Consult our top list for good insight.

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