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SiteGround Review

Searching for a reliable web host can be daunting. But you might’ve just found one, so proceed to read this SiteGround review to learn more about SiteGround — a great and reliable hosting provider.

SiteGround Review

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  • CPU: starting from shared 1-core CPU
  • RAM: starting from 2 GB

Best For

Cloud Hosting


  • Cost-effective
  • Excellent customer support
  • User-friendly platform
  • Cloud hosting solutions


  • No free domains
  • No dedicated hosting
  • Confusing contracts

Offering affordable yet quality services is an excellent way to attract more customers. Like many other business owners, SiteGround founders are very well aware of this unwritten rule. As a result, this web hosting company now provides hosting for over two million domains.

So, if you’re curious to find out more about this authentic web host, go ahead and read this SiteGround review. You’ll learn about SiteGround’s most prominent features and hosting solutions from this article, including Cloud Hosting, the SuperCacher, and many more.


  • What is SiteGround?
  • Main Features
  • Services and Hosting
  • Speed and Performance
  • Prices and Plans
  • Privacy and Registration Process
  • Competitors
  • Customer Reviews

What is SiteGround?

Founded in Sofia in 2004, SiteGround is now a corporate group registered in the UK, US, Spain, and Bulgaria. It’s a prominent web host that focuses on both client and employee satisfaction. What’s more, SiteGround is a green-friendly web hosting company, and one of its goals is to reduce the carbon footprint by partnering with like-minded providers.

On top of that, SiteGround is one of the few web hosting companies that genuinely value safety. The founders boast about having sophisticated IDS/IPS systems that prevent intruders from stealing your data. But, SiteGround also provides other safety features, such as a ModSecurity firewall that adds another layer of security to its servers and clients’ websites.

SiteGround Main Features


SiteGround used to provide access to the well-known cPanel to its users. But, this web host’s developers have recently created a more convenient platform, which is now available to all its clients.

Although you’re probably already familiar with how cPanel works, it’s worth mentioning that the quality of this platform is low, and it also lacks flexibility. What’s more, cPanel is the main target for hackers. With that in mind, SiteGround founders made a good decision when they decided to build their own, more secure user interface, also known as SiteTools.


Some business owners and bloggers need to create additional websites for their businesses. Luckily, you can get your unique add-on domains at SiteGround, as long as you subscribe to a plan that allows add-on functionality. For example, GrowBig and GoGeek are some hosting plans that will enable you to create an add-on domain in addition to your primary domain.

Site Builders

SiteGround’s website builder is available for free to all clients. This valuable tool allows you to create a unique website even if you don’t have programming or technical skills. On top of that, with SiteGround’s site builder, you can build a professional-looking website in minutes and adjust it to your needs and preferences.

Domain-specific Email Addresses

SiteGround is a generous web host. Regardless of which hosting solution you choose, you can create unlimited email accounts with your domain name without spending a penny. A domain-specific email address can help your business flourish, so be sure to give it a try if you become a SiteGroud client.


SiteGround is a reliable hosting provider, with an average uptime of 99.9%. Although some hosts can guarantee an uptime of 99.99%, SiteGround uptime measurements still showcase impressive results (up to 99.99%).

Cloudflare Integration

SiteGround allows its customers to put their websites on Cloudflare CDN in only a few clicks. This additional feature will improve your site’s security and loading speed, meaning it will become both fast and unavailable to intruders.

SSL Certificate

A standard SSL certificate will encrypt all traffic that goes through your website, making it more stable, reliable, and secure. Luckily, all SiteGround plans come with a free Let’s Encrypt certificate, which is terrific news.


This web host has data centres throughout the world. All data centres have been chosen after a thorough examination of potential server locations. SiteGround currently has servers in London, Iowa, Frankfurt, Eemshaven, Sydney, and Singapore.


SuperCacher is a one of a kind tool that comes with three caching options to maximise your website optimisation. Those who want to develop high-performance websites should consider this tool a must-have because it can boost a site’s loading speed and improve its overall performance.

Services and Hosting

Unfortunately, SiteGround lacks VPS and Dedicated Hosting. Although Dedicated Hosting provides full resources of a single server to its users, keep in mind that all SiteGround’s servers are reliable and fast. So, regardless of which hosting solution you opt for, you won’t even notice the difference in hosting plans.

Shared Hosting

Shared Web Hosting is the least expensive hosting option, ideal for growing successful personal or business websites while keeping minimum service costs. What’s more, each Shared Hosting plan comes with a vast array of features and tools that you can use to build a functional and well-designed website.

WordPress Hosting

WordPress Web Hosting is the best hosting solution for WP website owners. If you subscribe to one of the Managed WP Hosting plans, your website won’t be affected by traffic spikes on other websites that reside on the same server. On top of that, you’ll get access to many valuable tools tailored specifically for WordPress users.

Reseller Hosting

If you want to make an extra income by creating an additional source of recurring revenue, check out SiteGround’s Reseller packages. By investing in this option, you’ll partner up with SiteGround and make more profit by reselling its hosting solutions on your website.

WooCommerce Hosting

When building an online store with WooCommerce, you need to consider WooCommerce Hosting. This WooCommerce optimised hosting solution will give you tools, features, and many other benefits that will help you build an online store faster. Luckily, that’s precisely what SiteGround offers.

Cloud Hosting

Cloud Hosting is similar to Shared Hosting. The main difference between the two is that those who subscribe to Cloud Hosting will essentially purchase a slice of a virtual server. Similar to Shared Hosting, the SiteGround Cloud Hosting service can be a long-term solution for clients who want to cut website and server maintenance costs.


With the most basic SiteGround plan, you can create only one website per account. However, premium SiteGround hosting will unlock advanced tools and features, including the option to build as many websites as you need.


SiteGround doesn’t offer free domain names like some hosting providers. But, considering this web host provides unique and reliable services, purchasing a domain name is worth the investment.

Speed and Performance

Web host SiteGround GoDaddy A2 WP Engine
Performance 716 ms 3.2 s  280 ms 929 ms
Uptime 99.9% 99.99% 99.98% 99.95%
Server response time 413 ms 300 ms 350 ms 580 ms


As you can see from the table, SiteGround speed and performance tests can outperform some of the top web hosting companies on the market, such as GoDaddy and WP Engine. The same goes for the uptime guarantee, meaning that SiteGround is a reliable host you can trust with all your hosting needs and requirements.

SiteGround Prices and Plans

Shared Hosting

  • Free SSL Certificate
  • Daily Backups
  • Free CDN
  • Out-of-the-box Caching


The StartUp is the cheapest Shared Hosting plan. With this hosting solution, you’ll get access to unlimited databases and 10 GB of web space. What’s more, this plan provides hosting for one website, along with unmetered traffic and a 30-day money-back guarantee.


StartUp GrowBig GoGeek
£2.99/month £4.99/month £7.49/month

WordPress Hosting

  • WordPress Autoupdates
  • Free WP Installation
  • Free WP Migrator
  • Unlimited Websites for Premium Users


Once again, we have another StartUp plan, but this time for WordPress Hosting. As mentioned earlier, this is the best hosting solution for WP websites. It comes with useful WordPress tools and features, such as WP Migrator and WP Autoupdates. But it also offers many other goodies, including 10 GB of webspace, unmetered traffic, and a free SSL certificate. Check out the WordPress Hosting pricing plans below:


StartUp GrowBig GoGeek
£2.99 a month £4.99 a month £7.49 a month


WooCommerce Hosting

  • Free WP Installation
  • Daily Backups
  • Free Email
  • Unlimited Databases


Managing an online store isn’t easy, but WooCommerce Hosting offers features that will help you establish a viable online store that drives sales. Keep in mind that you need this hosting solution when creating a store with WooCommerce.

The basic plan provides hosting for only one website, but premium SiteGround hosting plans such as GrowBig support unlimited websites. What’s more, premium packages can support up to 100,000 monthly visits and provide 40 GB of webspace.


StartUp GrowBig GoGeek
£2.99 a month £4.99 a month 7.49 a month

Cloud Hosting

  • Up to Sixteen CPU Cores
  • 20 GB of Memory
  • 5 TB Data Transfer
  • Up to 160 GB of SSD Space


Cloud Hosting solutions are much more expensive compared to other SiteGround plans. But, if your website has outgrown Shared or WooCommerce hosting, it would be best to consider these options. Not only will you get the necessary tools optimised for efficiency and speed, but you’ll also receive help from professionals who can fully manage and configure your cloud account.


Jump Start Business Business Plus Super Power
£60 a month £120 a month £180 a month £240 a month


Privacy and Registration Process

Privacy Policy

For starters, compliance with the GDPR (General Data Protection Regulation) makes SiteGround a truly reliable and secure web hosting company. GDPR has specific guidelines that protect user data by limiting the amount of data a service provider can collect from its clients.

Of course, SiteGround still needs to collect some personal info, including contact and payment information. Although SiteGround requests some personal information to complete your purchases, keep in mind that this web host stores your data and keeps it safe from third parties.

Registration Process

If you’re interested in obtaining one of SiteGround’s plans, here’s what you have to do to make a purchase. First, of course, you will have to visit its official website and find the hosting solution that interests you the most.

SiteGround Hosting Plans | CyberCrew

Once you find your ideal hosting solution, you can click on the VIEW PLANS button. It will take you to the next page, where you can examine all features and prices. Once you press the GET PLAN button, you will have to create a new domain name or provide an existing one.

SiteGround Registration Process | CyberCrew

There you go. You’re almost there! After you finish this step, review and complete your registration. Also, make sure to provide the necessary information, including your full name, payment information, and a correct domain name.

Customer Support

Every client can contact SiteGround’s customer support team members via live chat, phone, and email. However, keep in mind that you need to have an account to talk to someone who can help you resolve issues or answer your questions. For this SiteGround review, I got in touch with SiteGround’s customer support, and its team members are well-informed professionals always willing to help.

SiteGround Competitors

SiteGound vs GoDaddy

Both SiteGround and GoDaddy are great hosting providers. However, the first advantage SiteGround has over GoDaddy is its number of services. While GoDaddy is a reliable hosting provider, some major differences make SiteGround the absolute winner.

GoDaddy includes a free domain and a free Microsoft 365 Email. On the other hand, SiteGround offers a free SSL certificate, which GoDaddy hands out for free only in the more expensive tiers of its lineup.

Both SiteGround and GoDaddy pride themselves on their responsive customer service. Still, SiteGround’s team went above and beyond their call of duty to answer all our questions. What’s more, SiteGround developers have engineered an in-house chat software that allows users to select and rate customer service agents with whom they’ve worked previously.

The company also created its own ticketing system, which comprises an algorithm designed to select appropriate SiteGround support representatives for specific tasks. The result of all that in-house engineering is that SiteGround boasts an impressive 99.7% customer satisfaction rate.

When it comes to pricing, SiteGround is a cheaper provider once more. With its hosting plans, you’ll get many advantages over GoDaddy’s plans, such as unlimited databases for all plans and an unlimited number of websites for all but the cheapest hosting plan.

SiteGround vs A2 Hosting

SiteGround offers Shared Hosting, WooCommerce Hosting, WordPress Hosting, Cloud Hosting, and Reseller Hosting. A2 Hosting, on the other hand, provides additional options, such as Dedicated and VPS Web Hosting.

SiteGround uses industry-leading technologies like NGINX and a free CDN that will speed up your website performance. A2 Hosting, however, allows you to choose between their regular and their turbo servers which speed up your site’s performance by up to 20 times.

While both SiteGround and A2 provide their users with user-friendly platforms to manage their hosting accounts, SiteGround has a better uptime. But, A2 Hosting wins by the slimmest of margins when it comes to price plans. Furthermore, unlike SiteGround, A2 Hosting also gives you the option to choose your dedicated server hosting management level. That results in a flexible price compared to SiteGround’s static one.

SiteGround also continually improves its hosting infrastructure and uses the latest speed technologies to enhance the performance of its hosting platform. Not to mention its dedication to customer support outshines most competitors! So, unless you’re very adamant about A2’s turbo server’s speed, it’s advisable to choose SiteGround.

SiteGround vs WP Engine

Both SiteGround and WP Engine are prominent WordPress hosting companies. However, WP Engine is the leading Managed WordPress hosting provider. It offers everything from WordPress frameworks to site optimisation tools for WP users. But the downside is that it only provides services based on WordPress sites. At the same time, SiteGround has a broader array of hosting services, including Managed WordPress hosting.

SiteGround is a stronger competitor in terms of both pricing and features. Moreover, it offers a range of valuable web hosting services, such as domain registration and Cloud Hosting. With that in mind, it’s safe to say that things are looking much more favourable for SiteGround.

Still, when it comes to some particular WordPress issues, it’s worth noting that WP Engine’s customer support team might be more informed than SiteGround’s. After all, this company has dedicated a lot of resources to providing quality WP Hosting solutions. However, all things considered, SiteGround is the definitive winner.

Customer Reviews

SiteGround loves flaunting its 99.7% customer happiness rate, and one look at their reviews, both on their site and Trustpilot, shows that there’s a reason to be so proud. Focusing on the Trustpilot reviews, 92% of users gave it five stars. Conversely, only 5% rated SiteGround services with one star, which is a clear indicator of its reliability.

SiteGround User Reviews | CyberCrew

To complete this SiteGround review, I took a closer look into those one-star reviews and found a noticeable pattern. Most of these reviews are mainly given by users who haven’t thoroughly read the contract they’ve agreed to and were met with a surprise renewal. What’s more, some blamed SiteGround for something a 3rd party handles as per the contract.

Optimistically, SiteGround team members have managed to take care of these issues. They even gave some customers a full refund, even though they most likely didn’t deserve it. All in all, the unequal number of overall satisfied customers is proof that SiteGround is a hosting provider that values its customers.

Wrap Up

Although potential clients often overlook SiteGround, I hope this SiteGround review has helped you see the true potential of its professional web hosting services. Whether you want to start an online business or create a website for personal use, this reliable web host will provide you with the features and support you need to establish your online presence. So, if you’re still here, I suggest you visit SiteGround’s official website and find a hosting solution that will improve your site’s performance.


Is SiteGround good for beginners?

Yes, SiteGround is an excellent choice for both experienced and first-time website owners. Its interface is user-friendly, and all its features and tools are manageable, even if you don’t have experience with cPanel.

Does SiteGround offer a free domain?

No, SiteGround doesn’t offer free domains. If you want to become SiteGround’s client, you will have to subscribe to a hosting plan and purchase a domain name separately.

Is SiteGround hosting fast?

Yes, SiteGround offers fast and reliable hosting solutions. In addition, It has impressive uptime and performance results, meaning there is a minimal chance that you’ll experience speed issues.