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  • Free Plan: Yes
  • Mobile Apps: iOS and Android
  • Free Trial for Paid Plans: Yes, 14 days
  • Unlimited Monthly Bookings: /
  • Email and SMS notifications: Yes

minimum price:

Free

Visit Website

SimplyBook.me Review

A feature-packed online booking system that will help you organise your appointments and accelerate your business. Continue reading this SimplyBook.me review to learn more about the scheduling software.

SimplyBook.me Review

minimum price:

Free

Visit Website
  • Free Plan: Yes
  • Mobile Apps: iOS and Android
  • Free Trial for Paid Plans: Yes, 14 days
  • Unlimited Monthly Bookings: /
  • Email and SMS notifications: Yes

Best For

Small to midsize businesses

STRENGTHS

  • Custom features
  • Marketing tools
  • Countless integrations

WEAKNESSES

  • No phone support
  • Price increases with additional features

Are you on the lookout for an appointment software? SimplyBook.me might be the perfect solution! 

The platform is easy to use and offers a wide range of features that make managing your appointments a breeze. Plus, SimplyBook.me offers competitive pricing and excellent customer support. 

If you run a business, you know how important it is to organise your appointment schedule. Juggling customers’ appointments can be difficult, but having reliable booking software can lift that weight off your shoulders.

Keep reading this SimplyBook.me review to get the inside scoop on the platform.

About SimplyBook.me

SimplyBook.me is a cloud-based scheduling software headquartered in Cyprus that helps businesses automate their appointment booking process.

The company was founded in 2009 but made a breakthrough in 2011, following some strategic decisions regarding its branding and registration process.

Today, SimplyBook.me is one of the most popular online appointment scheduling software that serves over 50,000 businesses from 200 countries around the world and has successfully processed 30 million bookings.

The platform’s main goal is to provide an easy-to-use solution for businesses of all types and sizes to streamline their scheduling process, save time, and boost revenue.

SimplyBook.me Pricing

SimplyBook.me has four pricing plans:

  • Free — £0/month
  • Basic — £5.8/month
  • Standard — £16.7/month
  • Premium — £37/month

All four plans offer:

  • Admin app
  • Booking website
  • Booking widget
  • Directory listing
  • Email and browser notifications

The Free Plan includes 50 bookings per month, one custom feature, and five users. However, it doesn’t have a client app, and you can’t accept payments, coupons, or gift cards with this plan.

Upgrading to the Basic Plan will get you more bookings per month — 100, three custom features, and 15 users. You will also get a client app, and you’ll be able to accept payments, coupons, and gift cards.

500 bookings per month, eight custom features, and 25 users is what you get with the Standard Plan. Alongside accepting payments, this plan is also HIPAA compliant, which means that it protects and secures customers’ healthcare data. The Standard Plan is SimplyBook.me’s most popular option.

Finally, the Premium Plan offers 2000 bookings per month with unlimited features and up to 50 users. On top of all other features, you get a branded client app, as well as link removal.

SimplyBook.me Features

SimplyBook.me has a long list of features extending beyond online appointment scheduling, which is one of the reasons why it’s so popular among business owners.

Some of its most important features can be split into five categories:

  • Online booking
  • Marketing and sales
  • Business and client management
  • Website and widgets
  • Integrations

Online Booking

SimplyBook.me’s online booking feature is, of course, its bread and butter. The software makes it easy for customers to book appointments with your business online via multiple channels – your website, social media platforms, or your Google Business Profile.

You can also send tailored reminders to customers about their upcoming appointments to reduce the number of no-shows.

Furthermore, if a customer needs to cancel or reschedule, they can do so easily with SimplyBook.me’s online booking system. On top of that, you can reduce the number of last-minute cancellations by charging a deposit upfront.

And don’t worry about double-booking! Any such incident will be avoided by synchronising your personal calendar with your online booking schedule.

A “Book Now” button on your Facebook or Instagram page can be added by SimplyBook.me to facilitate accepting appointments. What’s more, you can let customers find you via Google, where they can immediately book your services.

You can schedule your employees and services across multiple locations and offer video meetings/consultations via Teams, Google Meet or other third-party app integration.

Your customers can sign up for a waiting list if you are fully booked, your tickets are sold out, or your classes are at capacity.

Lastly, you can create customised intake forms to collect important information about your customers prior to their appointment.

Marketing and Sales

Keeping your customers happy is how you stay in business in today’s competitive climate. SimplyBook.me helps you attract new clients, sell more to your current customers and retain them.

The booking software makes sure your services are visible and bookable via multiple online channels. Then, there’s the possibility to define your own Title Tag and Meta Description to ensure higher website ranks on Google. Finally, SimplyBook.me lists your company on its marketplace, where potential customers can view and book your services.

SimplyBook.me Marketing Tools | CyberCrew

To sell more to your current customers, upselling and cross-selling features are built into SimplyBook.me. You can, for example, offer add-ons and upgrades at the time of booking or send automatic follow-up emails with special offers.

SimplyBook.me’s loyalty program feature helps you retain your customers by giving them rewards for their repeat business. By enabling the Loyalty System feature, your clients will earn points for each purchased service. In addition, gift cards and coupons can be introduced to grow your client base. You can specify a discount on any coupon you create, define the offer validity, and create promo codes.

Business and Client Management

You can stay on top of your business by monitoring the number of site visits and comparing them with the number of appointments you receive.

Next, in the Admin app, you can overview your calendar, upcoming appointments, and client lists. From the app, you can reschedule, edit, or cancel bookings.

Manage your employees by tracking their performance, break times, and vacation times. See which employees are the most in-demand. In addition, you can assign different levels of admin control to different employees.

With the Point of Sale (PoS) feature, you can manage your daily sales and deposits. Plus, there’s an option to combine all your payment systems for reconciling your daily figures.

SimplyBook.me Point of Sale | CyberCrew

In terms of client management, using SimplyBook.me, you can:

  • Create client profiles — create profiles for your new and existing customers and see their details and booking history.
  • Personalise communication — customise all notifications and reminders sent to your clients via email or SMS.
  • Request reviews — send automatic feedback requests after every appointment and publish them on your website.

Website and Widgets

SimplyBook.me’s booking system doesn’t require you to have a website. Instead, the booking software can create your booking website, as it offers a wide range of beautiful templates that are fully customisable and mobile responsive.

SimplyBook.me Templates | CyberCrew

Designing your unique booking website is a simple process:

  1. First, choose your favourite template out of the 20 premade ones SimplyBook.me offers.
  2. Next, you can customise the selected template to your business needs. Individuals with previous technical knowledge can even use CSS code to change the site’s appearance.
  3. Lastly, add custom pages and upload as many images as you want to create the perfect booking site. The platform goes as far as letting you add a blog or news site and even an About Us page.

If you already have a website, no problem! SimplyBook.me integrates with any site via its various types of widgets:

  • iFrame widgets
  • Button widgets
  • Facebook and Instagram widgets
  • WordPress widget

Integrations

To help your business run smoothly, SimplyBook.me integrates with numerous productivity tools and business applications.

SimplyBook.me Integrations | CyberCrew

SimplyBook.me’s API will make your website more relevant and profitable by including a “Book Now” button directly on your web page.

Over 35 payment systems can be integrated to receive online payments. Some of the most popular ones are PayPal, Stripe, and Square.

A Zapier connection will allow you to connect your booking website to hundreds of compatible business apps, such as Gmail, Slack, Salesforce, Mailchimp, and more.

SimplyBook.me Zapier Connection | CyberCrew

Ease of Use

SimplyBook.me is an easy-to-use platform that will undoubtedly help you run your business smoothly. The user interface is clean and simple, with a straightforward booking process.

SimplyBook.me also offers a mobile app for both iOS and Android devices so that you can manage your appointments on the go.

The appointment booking system offers extensive online documentation to help you get started, including video tutorials, a knowledge base, and 24/7 live chat support.

SimplyBook.me Support

SimplyBook.me support is available 24/7 during the week via live chat and email. The SimplyBook.me team will help you with any issues or questions you have about the platform.

However, you can find a lot of resources in the Help Centre as well as the FAQ section, where dozens of questions and common issues are covered. On top of that, there are video tutorials explaining how to use SimplyBook.me, how it works, and all of the features offered.

SimplyBook.me Help Centre | CyberCrew

If that’s not enough, the Business Blog is filled with helpful articles that cover way more than the software and focus on giving users advice to better run their business.

Competitors

When it comes to online appointment booking software, SimplyBook.me has some stiff competition, such as Calendly, SimplyMeet.me, and Setmore.

Let’s look at each of these SimplyBook.me alternatives separately.

SimplyBook.me vs Calendly

Calendly is a web-based appointment booking system that lets you easily schedule meetings and appointments with clients. It integrates with many popular productivity tools, such as Gmail, Outlook, and Zapier. Calendly also offers a wide range of integrations with business applications, much like SimplyBook.me.

Calendy has mobile apps for both Android and iOS and has most of the features SimplyBook.me does. However, the latter has a wider range of powerful features that do more than just online scheduling.

One Calendly advantage is the unlimited monthly bookings. Pricing-wise, Calendly is way cheaper but also offers fewer tools to grow your business.

We have a full Calendly review you can check out for more info on the platform.

SimplyBook.me vs SimplyMeet.me

SimplyMeet.me is a simpler version of SimplyBook.me best suited for professionals and businesses that are just starting out and need a simple, easy-to-use appointment booking system. On the other hand, SimplyBook.me is more extensive and flexible.

SimplyMeet.me can only be used for scheduling, rescheduling, and cancelling meetings. The platform doesn’t have a point of sale system, and it doesn’t handle coupons and gift cards.

Granted, SimplyMeet.me is the cheaper alternative.

You can read our in-depth SimplyMeet.me review here.

SimplyBook.me vs Setmore

Setmore is another reliable online scheduling software that offers all the traditional booking and payment processing features.

Setmore outshines SimplyBook.me because it gives free users access to more features, such as booking widgets, Shopify, QuickBooks, WordPress, etc. In addition, Setmore is cheaper than SimplyBook.me, and offers unlimited monthly appointments.

Finally, Setmore has mobile apps for Android and iOS. However, if you are looking for more features to help you accelerate your business and grow your client base and profits, SimplyBooks.me is still the better option with its marketing and management tools and countless integrations.

Customer Reviews

SimplyBook.me has overwhelmingly positive reviews on GetApp, with a rating of 4.6 out of five stars, according to 933 customer reviews. SimplyBook.me users appreciate the platform’s convenience, ease of use, and affordability.

SimplyBook.me Customer Reviews | CyberCrew

Some reviewers mention that SimplyBook.me offers more features than its competitors and constantly adds new ones to stay ahead of the curve.

A few reviewers mention that SimplyBook.me’s customer support is outstanding, with quick responses and helpful solutions to any issues they had.

Other reviewers appreciate SimplyBook.me’s wide range of integrations, which makes managing their business much easier.

Finally, some users note that SimplyBook.me is constantly improving its software and adding new features, making it one of the best online appointment booking platforms available.

Final Verdict

SimplyBook.me is a great choice for businesses of all sizes that need an online appointment booking platform. It’s packed with features, has amazing customer reviews, integrates with many popular productivity tools, and offers excellent customer support.

Hopefully, this SimplyBook.me review provided helpful insights, and you feel confident enough to make a well-informed decision about using the software for your future business endeavours.

FAQ

Does SimplyBook.me offer a free trial?

Yes, SimplyBook.me offers a 14 day free trial for its paid plans, as well as a free plan.

What is SimplyBook.me?

SimplyBook.me is an online appointment scheduling software that lets companies better organise their bookings. In addition, the platform has productivity tools that help businesses grow their customer base and profits.

How much does SimplyBook.me cost?

SimplyBook.me has four pricing plans. One is free, and the other three cost £5.8/month, £16.7/month, and £37/month, respectively.

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