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Webroot Antivirus Review

Finding the best security software is not an easy task. However, Webroot is lightweight antivirus software that might be an excellent choice for day-to-day users. Read more details in this Webroot Review and ease your way to make a decision.

Webroot Antivirus Review

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  • VPN: Yes (sold separately)
  • FREE PLAN: /
  • SCANNING SPEED: 3 minutes
  • RANSOMWARE PROTECTION: Yes (sold separately)

works on:

Android Android
Mac OS Mac OS
Windows Windows
Apple Apple

Best For

Fast scans and low system impact


  • Cloud-based
  • Fast virus scans
  • 25 GB online storage
  • Low system impact
  • 14-day free trial


  • VPN and Parental Controls come at additional prices
  • Low zero-day malware protection rate
  • Poor customer support reviews

You don’t want to be unprotected on the Internet full of threats and dark web monitoring. Unfortunately, the online world is scary if you don’t protect yourself against malicious files adequately. While choosing the best security software is not an easy task, you can do so by spending some time on research. Or, you can check out this Webroot review to save some time and see whether this antivirus software is worth considering.

  • What is Webroot?
  • Security and Performance
  • Plans and Pricing
  • Setup, Ease of Use, and Privacy
  • Customer Support
  • Competitors
  • Reviews
  • FAQs

What is Webroot?

Webroot is a US-based software company that has been providing internet security for its customers since 1997. It’s been on the market for over 20 years, gaining the experience and expertise needed to keep its customers safe from online threats.

Today, Webroot protects over 286 million devices of home users, businesses, and technology partners. Considering the robust features and protection it offers, it’s no wonder it has such a vast customer base.

Security and Performance

Webroot provides antivirus and ID theft protection while having a low impact on your system, taking up only 15 MB of your device’s space. 

As of 2011, Webroot is entirely cloud-based, which allows for completing fast scans. In addition, your device’s computing power remains unaffected, so you can rest assured you’ll have plenty of room for other processes, files, and folders.

It takes about three minutes for Webroot to complete a deep scan. However, if you feel there is no need for a deep scan, you can opt for a quick, surface scan of files in the active memory, which will take only a few seconds to complete.

Furthermore, Webroot is very effective at detecting and removing viruses. It has plenty of virus protection tools to ensure you’re safe from all kinds of malware attacks. While it doesn’t have a separate SafeCam feature like Norton, it blocks, detects, and removes malware that can include functionality to hijack your webcam.

According to the latest report supplied from AV-Test, Webroot completed a success rate of 98.9% in detecting widespread malware, which is on par with most antivirus software providers on the market.

However, in the tests for protection against zero-day malware attacks, Webroot scored below the industry average, with a rate of only 66.5%. Nevertheless, AV-Test made these tests in 2019, so here’s hoping Webroot scores better in the present.

Webroot Features

The Webroot app offers a user-friendly interface divided into a few sections. In addition, you can find an in-depth explanation of each menu bar section.

PC Security

Once you click on PC security, it expands to four units with additional security features. Here is what you will find:

Scan and Shields

In this unit, there is information on when your last scan took place, how long it took to complete, the number of total scans you initiated, and the number of active and removed threats. Furthermore, you can choose from the scan options, and Webroot will execute whichever you prefer. 

Namely, you can do a quick scan, full scan (scans all local hard drives), deep scan, which is also recommended (scans for rootkits, trojans, and other threats), and a custom scan (checks only the files and folders you select).

In addition, you can choose to turn on/off the Firewall and several shields, including: 

  • Realtime Shield (monitors unknown programs) 
  • Rootkit Shield (unauthorised access)
  • Web Shield (protects online browsing)
  • USB Shield (monitors installed USB flash drives)
  • Offline Shield (protects you from threats while offline)
  • Script Shield (protects from a malicious script)

The Firewall filters traffic on your computer without disrupting your normal activities. If it detects any untrusted processes that try to connect to the Internet and steal your personal information, it will open an alert where you can block the traffic or allow it to proceed.


Once Webroot finds suspicious or infected files, it will place them in Quarantine. You can then view and manage the quarantined threats and delete or restore them if there is no need to keep them in Quarantine anymore.

Block/Allow Files and Allowed Scripts

In the Block/Allow unit, you can add some files you want Webroot to block or allow. Furthermore, you can add files that you wish Webroot to monitor all the time.

In Allowed Scripts, as the name implies, you can also add allowed scripts folders and files.

Identity Protection

Identity Protection includes two additional sections: Online Protection and Application Protection.

Online protection

In Online Protection, you can control two more shields, the Identity Shield and the Phishing Shield. Webroot recommends having both shields active at all times, but you can choose to turn them on/off.

The Identity Shield offers ID theft protection and ensures your sensitive data is protected. Furthermore, it will guard you against information-stealing techniques, like keyloggers, screen-grabbers, and more. On the other hand, the Phishing Shield offers anti-phishing protection, so it will protect you from visiting malicious sites.

Moreover, there is additional website protection that prevents the following:

  • Protection against keyloggers, screen grabbing attacks, cookies, website data, clipboard data, and URL grabbing attacks.
  • Preventing man-in-the-middle attacks and man-in-the-browser attacks. 
  • Isolating untrusted browser add-ons from data
  • Blocking suspicious access to browser windows and browser process modification attempts.

Application Protection

The Application Protection feature will protect applications you add to ensure they cannot extract your data related to these applications without your knowledge.

Backup and Sync 

This feature is included only in the Webroot Internet Security Complete subscription plan. If you have subscribed to this plan, you will have access to 25 GB of online storage. So, Webroot will protect you from computer crashes and data loss. The files you backup will be secured with high encryption and synced to all your Webroot-connected devices.

Password Manager

Webroot offers this feature to protect its customers from any credentials-related breach. Unfortunately, malicious keyloggers are very common and can record your passwords as you type them.

Aside from providing protection, the Password Manager is convenient since you won’t have to remember multiple passwords for all your accounts. With the Password Manager, you will need to remember only one strong password, and the manager will take care of the rest.


In Utilities, you will find a couple of handy tools. For example, with one click, you can reset your desktop wallpaper or your screensaver, and you can set system policies to defaults, reboot in safe mode, and perform an immediate system reboot. Moreover, you can manually remove files and associated registry entries.

Webroot will also allow you to view or save a few reports. Namely, you can keep a scan log and a log of all threats removed from your system since you installed Webroot. In addition, you can view stats about what Webroot is monitoring in the background and an audit of all monitored executed code.

Another great feature is the SafeStart Sandbox, where you can execute suspicious programs to ensure they are legitimate and safe to use.


Webroot has its VPN called Webroot WiFi Security. Unfortunately, however, the VPN is not included in any of Webroot’s antivirus packages. Therefore, if you want to be protected by Webroot’s VPN, you’ll need to pay an additional price.

Anyhow, if you decide to purchase Webroot’s VPN, you will have numerous benefits from it. For example, it will hide your IP address and protect your identity and privacy when connected to the Internet, even on unsecured WiFi networks.

Also, it won’t monitor, log, or retain any of your activities while using it. You can use Webroot WiFi Security on Windows, Mac, Android, and iOS, so you can safely work, shop, share files, browse, and bank on all your devices.

Plans and Pricing

Webroot offers three main subscription plans, and it also has a plan for PC gamers. While it doesn’t have free antivirus software, it does offer a free 14-day trial for all three plans. 

Therefore, you can try out the plans before deciding which antivirus package you will commit to. In addition, it offers a 70-day money-back guarantee, which is not a common practice among other antivirus software providers.

As for payment methods, Webroot accepts credit cards, including Visa, Mastercard, American Express, and JCB, and you can also pay with PayPal. 

In addition, you can check out all Webroot antivirus packages and what each of them offers.

Webroot SecureAnywhere AntiVirus

The AntiVirus package is the most basic one. This subscription plan is not mobile-friendly, so you can choose to secure either one or three PCs or Macs. It offers features like Firewall, ransomware attack protection, ID theft protection, and real-time anti-phishing protection

The prices for this antivirus package start from £29.99 for one device and a period of one year. Moreover, the one-year protection of three devices costs £29.99. 

Furthermore, you can opt for one, two, or three years, and the longer the period, the higher the price.

1 year 2 years  3 years
1 device £29.99 £49.99 £69.99
3 devices £39.99 £64.99 £89.99

Webroot SecureAnywhere Internet Security Plus 

The Internet Security Plus antivirus package offers more features. It has all the features of AntiVirus, plus a Password Manager and an Identity Shield. Moreover, it is mobile-friendly, so you can also protect your Android and iOS smartphones and tablets.

In addition, with this antivirus package, you can opt for the protection of either three or five devices and like in AntiVirus, you can choose between a subscription of one, two or three years. The prices for Internet Security Plus range from £49.99 to £124.99.

1 year 2 years 3 years
3 device £49.99 £79.99 £109.99
5 devices £54.99 £89.99 £124.99

Webroot SecureAnywhere Internet Security Complete

Internet Security Complete is Webroot’s antivirus package with the most features. It offers the same features as Internet Security Plus and a System Optimiser. Moreover, it eliminates online activity traces, has 25 GB of free storage, and a data backup tool

With this subscription, you can protect up to five devices, including PCs, Macs, and Android and iOS devices. The lowest price for this antivirus package is £64.99 for one year, but you can also opt for a subscription of two or three years.

1 year 2 years 3 years
5 devices £64.99 £104.99 £144.99


Webroot SecureAnywhere Antivirus for PC Gamers

Webroot has come up with a solution for all the gamers out there too. The purpose of the Antivirus for PC Gamers package is to optimise your gaming system so that you can enjoy gaming with fast speeds and no lagging.

In addition, it increases drive space, protects against the loss of personal data, and reduces access times. So, you won’t have to sacrifice gaming speed or performance to be secure and safe while gaming. This antivirus package comes at £29.99, and you can use it on one device for one year.

Setup, Ease of Use and Privacy

The Webroot antivirus software is straightforward to install and set up, and it will only take you a few minutes to do so. Just choose the right subscription for you and download the app.

The registration process includes entering your name, last name, address, email address, and payment method. Once you finish, you will receive a unique key code on your email, which you should enter once you launch the app. Simple as that.

The app has a well organised, user-friendly interface, and although Webroot has numerous features, it won’t overwhelm you.

The Mobile app is also easy to use. It has additional mobile-specific features, including Lost Device Protection and App Inspector. The Lost Device Protection feature, as the name implies, will help you locate, lock, or wipe your device in case you misplace it. 

The App Inspector includes three components: Review Apps, Battery Monitor, and Network Monitor. 

Webroot’s interface is also convenient for letting its users check for software updates, upgrade their subscription, access customer support options, and the Webroot Privacy Policy from within the app.

You can find the privacy policy in My Account, and once you click on it, it will open in a separate tab in your browser. Talking about Webroot’s Privacy Policy, you would want to know what data of yours Webroot keeps.

As stated in the privacy policy, the company retains your contact and account registration information, financial and transactional information, information about your device, content you provided, connecting and usage info, and any communication you have with Webroot. While that’s a lot of information to keep, Webroot keeps this information for as long as you have a subscription, and it won’t sell it to third parties for whatever purpose.

Webroot Customer Service

Webroot offers multiple ways to contact its customer support team. You can send them a message, open a support ticket, or even give them a call. The phone line, however, is only available in the US. 

There is also a searchable knowledge base on the Webroot website if that’s what you prefer. 


Webroot vs Bitdefender

Bitdefender is a popular name in the antivirus software industry. On the other hand, Webroot is a lesser-known name, but that doesn’t make it less effective. Webroot is cloud-based and offers faster virus scans than Bitdefender.

However, according to AV-Test, Bitdefender has a much better malware detection score than Webroot (100% for both zero-day and widespread malware attacks). As for features, both Bitdefender and Webroot have numerous features for protecting your device’s security, including Password Manager, VPN, Parental Controls, and more similar features.

However, Webroot’s VPN and Parental Controls come at an additional cost. In addition, Bitdefender offers anti-theft protection for laptops, whereas Webroot only has it for smartphones and tablets.

Webroot vs McAfee

McAfee is one of the largest antivirus software providers in the world. Like Bitdefender, McAfee also has a great detection and protection score on the latest AV test conducted in April 2021. McAfee has a rate of 100% for protecting against zero-day attacks and detecting widespread malware.

On the other hand, Webroot has scored significantly less on the AV test for zero-day malware attacks. Feature-wise, both Webroot and McAfee have various security features and malware protection engines.

Unlike Webroot, McAfee has a Shredder for deleting files without leaving any traces. Webroot, however, offers 25 GB of online storage in its Internet Security Complete antivirus package. Furthermore, Webroot again has an advantage in the speed of its virus scans since it stores its database of known threats on the cloud.

Webroot vs Norton

Norton is a paid antivirus software that is well established among competitors. Like McAfee and Bitdefender, Norton also has a 100% detection and protection score on the latest AV test conducted in April 2021.

Webroot, unfortunately, has a lower protection score for zero-day malware attacks. Still, its malware detection rate of 98.9% is not that bad. In Webroot’s defence, the latest test AV conducted was in 2019, so Webroot might have upped its game since then.

When it comes to features, both Webroot and Norton have some security features in common like ID theft protection, sandbox, real-time anti-phishing protection, password manager, and many more. In addition, while both offer cloud backup storage, Norton leads this one with 50 GB compared to Webroot’s 25 GB.

Webroot Reviews From Users

In this Webroot Review, I’ve covered this antivirus software’s main features and performance rates and also compared it with other paid antivirus software providers. However, the experience of actually using it is always subjective to each user and a matter of preference.

Nevertheless, I’ve checked Webroot user reviews on Amazon and Trustpilot and the rating scores are somewhat different.

On Amazon, there are 2,136 reviews, out of which 68% have rated Webroot with five stars. In addition, a total of only 6% of the reviewers have rated the software with 1 star, so the total rating score is 4.4 stars, which is pretty decent.

Throughout the reviews, I noticed that the users are delighted with how Webroot quietly but effectively works in the background. Some of the users have used this paid antivirus software for years. What’s more, I also came across a review which stated that the user chose Webroot over Norton.

Trustpilot’s reviews for Webroot are the complete opposite of what we found on Amazon. The total score is 2.3 stars, with a shocking 54% of the reviewers rating Webroot as bad.

However, to cover for the poor rating score, there are only 42 reviews on Trustpilot, so we might find Amazon’s reviews more reliable. Most of the reviews are regarding a poor experience with Webroot’s customer support, either for late responses or the answer to the user’s issue not being helpful.

Wrap Up

To conclude this Webroot Review, there is not much to dislike about this antivirus software. While the main drawback is the low zero-day attacks protection rate, chances are Webroot has improved since the last test took place. 

Overall, Webroot has numerous reliable security features and seamlessly works on detecting and removing viruses. Finally, Webroot will give you a decent value for your money, and even if it proves the opposite, you’ll have 70 days to get a full refund. 

What’s more, you can opt for a 14-day free trial for any of its antivirus packages, so don’t contemplate too much before giving Webroot a try. It might be just the one for you.


Is Webroot free?

Webroot doesn’t offer a free antivirus package. However, it has a 14-day free trial and a 70-day money-back guarantee for all its antivirus packages.

How much does Webroot cost?

Webroot has three main subscription plans with different prices. The lowest price for this paid antivirus software is £29.99/year which roughly comes down to only £2.50/month.

Is Webroot safe?

Webroot is one secure antivirus software that offers numerous malware protection engines, including protection from malware attacks, phishing attacks, Trojans, and adware. Furthermore, it has a built-in firewall, ID theft protection, password manager, and more.