Last Updated: June 21, 2021
Is Telegram better than WhatsApp? Is WhatsApp worse than Signal? Which one is better – Signal or Telegram? You are looking at the newly formed circle of the frequently asked questions lately. How did this come to be? Well, as you might know, WhatsApp announced new Terms of Services, causing people to start excessively downloading Telegram and Signal in search of alternative messaging apps.
What is this significant change that caused people to consider leaving WhatsApp, which dominated among messaging apps for quite a while?
Starting from May 15, 2021(initially February 8, 2021), WhatsApp will share data with its parent company Facebook, and users won’t be able to avoid this distribution like they previously could.
Understandably, this caused uneasiness among 2 billion WhatsApp users and, as we mentioned, astonishing popularity among its direct competitors’ Telegram and Signal.
Now you need help in determining which one of these popular messaging apps is the best for you? We are here to help you decide, with our WhatsApp vs Telegram vs Signal Comparison, and for this purpose, we looked at:
- Companies Background
- Features and Services
- Online User Reviews
Without further ado, let’s get started.
We start with the oldest son in the messaging apps family:
WhatsApp was launched 12 years ago, on February 24, 2009, in California by former Yahoo! employees Brian Acton and Jan Koum.
Next year Google wanted to purchase WhatsApp on multiple occasions but was rejected. On February 19, 2014, Facebook announced they were obtaining WhatsApp for $19 billion, their largest acquisition to date.
Both WhatsApp founders left the company. Brian Acton left in September 2017 and started the Signal Foundation, which (you guessed it) develops WhatsApp’s direct competitor, Signal. Following year in April, Jan Koum, co-founder and CEO, announced he would be leaving the company. His replacement was Chris Daniels.
On August 14, 2013, Telegram messenger was launched in Russia by Nikolai and Pavel Durov, who previously founded the VK social networking service.
Nikolai developed the MTProto custom data protocol, the foundation for Telegram, while Pavel provided financial and ideological support.
Telegram team (mostly developers from Sankt Petersburg) had to leave Russia due to its IT regulations and has searched for a new location as its base. They have been in Berlin, London and Singapore, and are currently located in Dubai, but they say they are ready to relocate again if local regulations change.
On January 13, 2021, Telegram users received a message: “Telegram surpassed 500 million active users. In the past 72 hours alone, more than 25 million new users from around the world joined Telegram.” On top of this, Telegram statistics predict the user pool to reach 1 billion users by 2022.
Signal, the first free iOS app with end-to-end encrypted voice calls, is the heir of the RedPhone voice calling app and the TextSecure texting program, originally published by Open Whisper Systems, and its creators’ security researcher Moxie Marlinspike and roboticist Stuart Anderson in May 2010. As a unit of the two apps, the launch of Signal happened on July 29, 2014.
In California, the non-profit Signal Technology Foundation launched on February 21, 2018, thanks to Brian Acton’s initial funding of $50 million. Acton is the foundations’ executive chairman, and Moxie Marlinspike remains the CEO of Signal private Messenger.
In January 2021, due to the immense surge in Signal’s new users, it was overwhelmed and temporarily disabled, but they quickly recovered.
Messaging Apps Availability
WhatsApp, an online messaging app, supports Androids running on OS 4.0.3 and later, iPhones working on iOS 9 and later; furthermore, it supports phones running on KaiOS 2.5.1 and newer.
You can install WhatsApp’s desktop app for Mac or Windows PC or access from a WhatsApp web browser (for these to work, your smartphone must be connected to the internet). There is no WhatsApp app for iPad, iPod or Apple Watch.
The downside is that WhatsApp can only operate with one phone number on one device at a time. Another one is that you can’t transfer your chat history between platforms. As an alternative, WhatsApp provides the option to export your chat history as an email attachment.
WhatsApp is available in 60 languages on Androids and 40 on iPhones.
WhatsApp deletes accounts after 120 days of inactivity.
When it comes to availability, WhatsApp’s advantage is its prevalence. 2 billion people around the globe are using WhatsApp, so the chances are that everyone you know and talk to is already on WhatsApp, maybe even including yourself.
Like WhatsApp, the Telegram iPhone app supports iPhones running on iOS 9 and above, while Telegram for Android supports Android 4.1 and later.
There is a native macOS app and a universal Telegram desktop app for Windows, macOS, and Linux. You can also use your browser and access Telegram Web. Telegram apps work independently, so your phone doesn’t have to be connected to the internet. Telegram app is also available for iPad and Apple Watch.
Telegram’s asset here is that you can log in to Telegram from as many devices as you want and all simultaneously. If you use the same phone number to log in on every device, your cloud chats will sync right away.
For now, Telegram is available in 13 languages.
Telegram, messaging platform, deletes accounts after six months of inactivity. You can change this period in your settings. The difference between Telegram and WhatsApp is that once Telegram deletes your account, it deletes all of your messages, pictures, contacts, all your data; meanwhile, if you register to WhatsApp on the same device, your locally stored content will reappear.
Signal application supports Androids running on version 4.4 or newer and iPhones operating on iOS 11.1 or later. There is the Signal desktop app for Windows, Mac and Linux distributions supporting APT. These desktop apps work as standalone applications, so they work whether your mobile device is present or connected to the internet. It also supports iPod and iPads. What Signal doesn’t offer, and its competitors do, is Signal web.
You can use the Signal on one mobile device and up to five linked Signal desktop apps.
Signal is available in 12 languages.
Unlike WhatsApp and Telegram, the Signal messaging app doesn’t delete inactive accounts. On the other hand, if you wish to delete your account, you can unregister from Signal.
Features and Services
WhatsApp Messanger’s set of features has all basics covered, alongside free text and voice messages, as well as voice and video calls. You can share photos and videos with the size limit for video and image sharing, as well as voice messages, is 16MB.
There is a capability to send over documents, PDFs, spreadsheets, contacts, location details, etc. The size limit for these files is 100MB.
WhatsApp offers group chats with up to 256 members, where you can mute or customise notifications, have voice and video calls with up to 8 individuals, etc.
They provide the Status feature, very similar to Instagram Stories – you can post images and videos of up to 30 seconds, and they are visible for 24 hours.
You can enable disappearing messages on WhatsApp, so after seven days, your messages disappear (in individual or group chats). It’s important to mention that people, on the other end, can save your messages by using screenshot or copy/pasting them elsewhere before they disappear. In group chats, only admins can enable this option.
You can set up WhatsApp dark mode, dynamic wallpapers and use emojis, GIFs and stickers.
Like WhatsApp, Telegram offers free text and voice messages, voice and video calls, media sharing, and sharing of location details, files and documents. The size limit for any data is much higher than its competitors, a whopping 2GB.
Telegram’s leverage over its competitors is that it allows multiple accounts on one phone, for both Android and iOS. WhatsApp and Signal can only be registered on one phone number per one device; therefore, you can only choose one number to verify with WhatsApp or Signal if you have a dual SIM phone.
Telegram provides the ability to edit your messages after you’ve sent them, something that WhatsApp and Signal don’t offer, and it is a considerable advantage, especially if you are cautious about “grammar nazis”. On all three messaging apps, you can delete your messages. What differentiates Telegram from the other two apps is that you can delete them without a trace. Meaning that after you delete a message, no one would even know it was there in the first place. All that remains is a blank space, without the “This message was deleted” sign, unlike Signal and WhatsApp.
Telegram has group chats for mind-blowing 200,000 members and provides Telegram Channels, their unique feature. Telegram Channels’ capacity is unlimited, making it an excellent tool for sharing messages with a vast audience. Only admins can send messages, and each message has a view counter that shows when the message is viewed and even more when it’s forwarded.
Since February 23, groups approaching the 200,000 members limit can transform into Broadcast Groups that allow unlimited members. Same as in Channels, only admins can send messages here.
Telegram’s invite links for group chats and channels can be with a limited duration, a limited number of uses or both, and links can be turned into a scannable QR Code to be put on everything – posters, billboards, brochures, etc. It is an excellent option for businesses as you can verify which users joined using which invite link. This way, you know which format has been the most effective for growth.
On top of all that, Telegram presents numerous features that can be implemented into group chats and channels – polls which can be anonymous or public, quizzes, automated bots and games. These can come in handy and are rather enjoyable, making them massive Telegram leverage over its rivals since none of them offer these features.
When it comes to voice and video calls in group chats, Telegram provides something a bit different. Voice Chats for Telegram group chats, which members can join and leave whenever they want. Voice Chats can be created by admins only and can accommodate a few thousand participants. Telegram messaging app plans to add video and screen sharing in the imminent future, so for now, group video calls are not provided.
Telegram has a Secret Chat option, where they use end-to-end encryption and can only be used on their devices of origin. Messages from secret chats can’t be forwarded, and they state that they will try to alert you about screenshots taken in your secret chat. Still, they encourage you to talk to people you trust because it is possible to bypass such notifications and take screenshots unnoticed. You can set your messages, images, videos and documents to self-destruct after the recipient has read them. Messages disappear from both devices. This option is solely for Telegram Secret Chat.
Option for all Telegram chats, somewhat similar to WhatsApp’s disappearing messages, is the auto-delete timer. This way, you can automatically erase messages for all participants 24 hours or seven days after sending, and not after they have been read like in Secret Chats.
You can also make Chat Folders, so if you have many chats, this feature helps you separate and organise your conversations in any way you please.
There are 20,000 Telegram stickers and animated stickers, emojis, animated emojis, GIFs and other customisation options, and Telegram can be adjusted to run in dark mode.
Instant View on Telegram enables users to view articles in a simple, readable way. When you get a link to an article, all you need to do is click on the Instant View button, and it will open with zero loading time.
Telegram Passport is another useful feature, an authorisation method for services that request your ID. All you need to do is upload your documents one time and promptly share them with services that request your data. You don’t need to worry about your documents’ safety since they are stored in the Telegram cloud using E2E encryption. Only you know the password, and Telegram can not access your data stored in the Telegram passport. Whenever you need to use this feature, your stored data will go directly to the receiver.
As you have seen, Telegram’s set of features is quite impressive, and they have undoubtedly taken advantage of WhatsApp controversy to their advantage. At the end of January 2021, Telegram introduced the “Moving Chat History from Other Apps” feature. So if your main reason for sticking to WhatsApp is your chat history and memories, Telegram made sure that you don’t have to worry about that any longer.
If you think you’ve heard it all, you’ve got another thing coming. Telegram introduced an option for immediate access to your most significant chats, Telegram Widget for your home screen. The Shortcut Widget displays only names and profile pictures, while The Chat Widget also reveals a preview of your recent messages.
Like its competitors, Signal messenger app has all of the essential features covered – free SMS (text) and MMS (group and media), voice and video calls, option to share location, files and documents. The size limit for sending MMS is 300kb, which is a rather small capacity compared to WhatsApp, not to mention Telegram. What Signal provides against its competitors is an option to make Signal messaging the default SMS/MMS application. This way, users are sending and receiving unencrypted SMS messages in addition to the standard E2E encrypted Signal messages. This is possible only on Androids.
Group chats can have up to 1000 members, while voice and video calls are currently limited to eight participants.
You can set Signal’s disappearing messages to vanish after anywhere between 5 seconds to 7 days. Unlike WhatsApp’s case, anyone in the Signal chat can manage disappearing messages. For a sender, the timer starts after a disappearing message has been sent. However, for a receiver, the timer starts after they’ve read the received message.
Similarly, you can send view-once images and videos, which automatically disappear after sending or seeing them.
A feature that Signal provides, and neither WhatsApp nor Telegram do, is Message Reaction. This option allows you to respond to a message with an emoji reaction, which can be quite convenient and add up to a conversation dynamic.
Another Signal’s feature is Note to Self, which enables users to send messages to themselves, even the disappearing messages. It is an excellent concept since it can be used as a virtual personal notepad.
Similar to Telegram’s Instant View, Signal provides an option called Link Previews, which is available for sites that start with HTTPS. Telegram is in the lead when it comes to this option since its Instant View is available for all sites.
Signal also provides emojis, stickers, GIFs, change of your wallpapers, dark mode option, or even use of incognito mode for your android’s keyboard.
Messaging Apps Security
WhatsApp privacy and security arrangement is likely the reason you are here, in the first place. Is it safe to use WhatsApp? When it comes to your messages, they are secure since WhatsApp uses an end-to-end encryption method (E2E) which means that only you and those you are chatting with can see the messages, and not even WhatsApp can intercept or see your messages.
What’s interesting is that WhatsApp’s encryption protocol is none other than the Signal protocol, one of the most secure protocols out there. This protocol is open-sourced, which means that it is open for the public. Everyone can review them, enabling individuals to find problems and errors, resulting in their quicker repair.
WhatsApp provides two-factor authentication (2FA) and an option to lock your messages with your fingerprints.
WhatsApp’s history includes several hacking attacks, amongst which one of the victims was none other than Jeff Bezos, one of the richest men in the world, whose phone was hacked through WhatsApp. In December 2019, WhatsApp confirmed they repaired a security glitch that would enable hackers to access user’s data via a malicious GIF. Users only had to open their gallery within WhatsApp for the hack to be activated and their content exposed. Luckily, no one was affected by this hazard.
Unlike its competitors, Telegram uses client-server encryption for its personal and group chats (cloud chats), which means that Telegram has access to your messages since it handles the encryption and decryption of them at their servers. For Secret Chat and voice and video calls, they use the E2E Telegram encryption method.
Telegram uses its MTProto, a custom encrypting protocol developed by Nikolai Durov and other Telegram developers. It is based on 256-bit symmetric AES encryption, 2048-bit RSA encryption, and Diffie–Hellman secure key exchange. Telegram’s apps are open source as well as Telegram Database Library, and everyone can evaluate and validate them on GitHub.
When it comes to user data, Telegram collects and keeps your phone number since it is mandatory for verification of your account, the username you choose, and contact information. On top of that, they might collect and store for up to 12 months your metadata such as your IP address, devices and Telegram app you’ve used, history of Telegram username changes, etc. They state that they might reveal your IP address and phone number if asked by relevant authorities, so if you want to hide your IP address, consider using a VPN.
Telegram provides 2FA and a feature to lock your messages with a passcode or your fingerprints.
Has Telegram been hacked? Same as WhatsApp, Telegram has been hacked several times. One of the times was in 2019, during Hong Kong protests when activists reported security breaches that enabled law enforcement to track them. These security violations inspired Telegram to add a new option for users, allowing them to hide their phone number from everyone. In the mid-2020, Telegram was disclosed to a security breach in which users’ phone numbers and Telegram IDs were exposed on the darknet. The company stated that 60% of leaked data was incorrect, and 84% was outdated, 70% of the leaked accounts were based in Iran, and 30% were from Russia.
Signal App Security
We’ve come to the most secure instant messaging app of all. Signal uses its encrypting protocol- Signal protocol for end-to-end encryption, used for all messages and calls, without exception. Every individual chat has a unique safety number that enables you to check the security of your messages and calls with particular contacts.
As we already mentioned, Signal protocol is open-sourced, and it is available for examination on GitHub.
WhatsApp and Signal use the same protocol, but, Signal is the more secure app of the two. How can that be, you might wonder. We talked about the metadata WhatsApp collects, and the list is long. In contrast, Signal collects only one thing: your phone number, which means that information like your messages’ time and location are also encrypted and can’t be accessed by anyone.
Signal took a step further when it comes to your privacy, introducing a feature called Sealed Sender. With this feature, even Signal doesn’t know the sender and receiver’s identity or any other correlated information.
As stated on Signal- “One immediate thing seems clear: 2020 is a pretty good year to cover your face.”
Inspired by the mid-2020 Black Lives Matter protests in the United States, Signal launched a feature that can help preserve the people’s privacy and identities in the photos you share- blur tool. Signal blurred faces– security measure is available for both Android and iOS Signal apps.
Same as its competitors, Signal supports two-factor authentication and an option to secure your messages with a PIN code or fingerprints, TouchID, or FaceID.
Knowing the hypothesis that Signal is one of the most secure messaging apps, if not the most secure one, we have to ask: has Signal been hacked? In December 2020, Israeli security company Cellebrite proclaimed it could decrypt the Signal app. However, several cybersecurity experts and Moxie Marlinspike, co-founder and CEO of Signal, rejected these claims since the original Cellebrite post has been about obtaining data on “an unlocked Android phone in their physical possession”. Furthermore, Marlinspike tweeted: “The whole article read like amateur hour, which is I assume why they removed it.”
Based on what we know, Signal has never been hacked, and the only way to do so is if “the hacker” is someone who physically holds your phone and can simply open the app and look into your messages. With all this in mind, we can conclude that Signal’s security is genuinely inviolable.
User Reviews Online
On the Apple App Store, WhatsApp’s rating is 4.7 out of 5, and the score is based on 8.1 million ratings. App’s score on Google Play is a bit lower, with 4.2 stars out of 5, based on over 131 million ratings.
Others love the app, and most use it for years now. They think WhatsApp is easy to use and love that it keeps them connected with their relatives and friends worldwide.
Telegram’s rating on the Apple App Store is 4.3 out of 5 formed on over 111 thousand users reviews, while on Google Play scores 4.5 out of 5 and based on over 7 million ratings.
Opposite to WhatsApp, older reviews have more negative feedback where people mostly commented that the app is missing an important feature- Telegram video call, which they later implemented. The newer ones are more positive. When it comes to the more recent complaints, most people criticised slow connectivity and that notifications tend not to show up until you enter the app. What users mostly suggest is to add a feature similar to WhatsApp’s Status feature. Many are even saying that Telegram is everything WhatsApp wants to be and that they are making all of their friends switch to Telegram.
Out of the smallest number of evaluations, Signal got the highest rates, even though it is the youngest of the three platforms. Signal’s score on the Apple App Store is 4.7, based on almost 370 thousand ratings, and Signal on Google Play scores 4.5 out of over 1.4 million ranks.
Mostly, people have good impressions of Signal, although problems the majority is facing are with notifications for messages and calls, delay when messages are sent. Calls don’t always connect, and when they do, the quality isn’t that good. Another common problem is sharing photos and videos, their quality downgrades, or they don’t even load. What people love the most is the app’s security and the fact that Signal can take over their phone’s SMS service.
Numerous people found in Signal what was missing in WhatsApp and switched because of WhatsApp’s new policy, but many people are on Signal thanks to none other than Elon Musk. CEO of Tesla Motors and one of the world’s wealthiest people wrote on Twitter: “Use Signal”. He is not the only one to recommend Signal either. Notorious whistleblower and privacy advocate Edward Snowden and Jack Dorsey, CEO of Twitter and Square, both said they trust and use Signal.
After all of this, can we answer the questions from the very beginning? Which app is the best? Unfortunately, the answer is not that simple. It greatly depends on what you value the most, what is the right fit for you, and your needs for social messaging applications.
WhatsApp’s updates haven’t brought any new features for a while now, but they do introduce a new policy that is generally seen as a downgrade to the app’s security. As you know, the policy encountered people’s disapproval but is still in the plan for implementation, which only shows WhatsApp’s “take it or leave it” attitude. Is their arrogance ultimately going to cost them their dominance? Let’s just say new policy sends people in Telegram’s and Signal’s direction.
If you want to leave WhatsApp in the past, and your biggest concern is having access to the largest number of users, Telegram is currently your best option. If useful functions are what you desire, Telegram’s extensive amount of features that expand with every new update should be enough to sway you over. However, If you seek privacy and security, no doubt Signal should be your go-to app.
It all comes down to your personal preference. Is it WhatsApp which was people’s choice until recently, Telegram with special features or Signal, the most secure messaging app? We hope that our WhatsApp vs Telegram vs Signal Comparison helps you reach that decision.
Starting from May 15, 2021, WhatsApp will share data with its parent company Facebook, and users won’t be able to avoid this distribution like they previously could.
No, Facebook can’t read your messages or listen to your calls. WhatsApp explains that the changes are related to optional business features on WhatsApp and that it doesn’t influence messages with your family or friends in any way.
Open source messaging application uses its end-to-end encrypting protocol- Signal encryption protocol, used for all messages and calls, without exception. Every individual chat has a unique safety number that enables you to check the security of your messages and calls with particular contacts. On top of all that, Signal collects only one thing- your phone number.
Brian Acton is Signal’s executive chairman, and Moxie Marlinspike is the CEO of Signal Messenger.
Yes, all Telegram voice and video calls are end-to-end encrypted, making them as safe as they could get.
Telegram is owned by Pavel Durov and his brother Nikolai Durov. The duo previously founded the VK social networking service.